Ferman MINI of Tampa Bay

Gary and Bob worked very hard to get me the financing I was looking for. They did not pressure me but were there to answer and questions and responded to me quickly. Their follow through and follow up afte was looking for. They did not pressure me but were there to answer and questions and responded to me quickly. Their follow through and follow up after the sale was much appreciated. I have recommended them both to others who see my Mini are are interested in purchasing one. Also, I recently went in for an oil change at 5000 miles and had made the appointment on their website. Very easy and also sent me reminders. The dealership is relaxed but professional and shows was a real community of people there are who drive a Mini. More

Gary Mack made my buying experince very enjoyable and easy. I was most impressed by his availability, knowledge and fun personality. Everyone at the dealership was friendly and helpful. easy. I was most impressed by his availability, knowledge and fun personality. Everyone at the dealership was friendly and helpful. More

Ferman Mini made buying my Mini an absolute pleasure. I found Gary Mack (my salesman) to be very well informed about Mini and very honest when it came to negotiations. . found Gary Mack (my salesman) to be very well informed about Mini and very honest when it came to negotiations. . More

This is my second Ferman Mini purchase. I had the pleasure of working with Gary Mack on both purchases and have always been thoroughly impressed with Gary's knowledge of the brand. In the purchase o pleasure of working with Gary Mack on both purchases and have always been thoroughly impressed with Gary's knowledge of the brand. In the purchase of my second vehicle, Gary worked hard to find a brand new Mini that matched my personality AND monthly price range. After the purchase of my first Mini, "Henri", Gary always went out of his way to give me a warm welcome when I brought the vehicle in for service. I have no doubt that Gary will be just as friendly in the years to follow as I bring "Ozzy" in for maintenance. More

We had a great experience working with Ferman Mini. My wife and I live in Georgia, about three and a half hours away and so the only time that we actually visited the dealership was to pick up the vehicle wife and I live in Georgia, about three and a half hours away and so the only time that we actually visited the dealership was to pick up the vehicle. I was worried about how things would go without being there in person, but Gary was great to work with over the phone and through email. He helped us special order our car and then gave us updates on where the car was, in terms of being built and shipped from England, about every 4-5 days. I never thought an internet purchase could be so easy with something as expensive as a car, but Gary and the Ferman folks made it very easy. Once we picked up the car, Gary did a great job of explaining how everything works, spending about an hour going over everything. This was great as we had only briefly test drove a car at a different dealership and the car we did test drive didn't have as many features as what we put on our car. All and all, it was a great experience and I would highly recommend Ferman and Gary to anyone. More

Lauren Hansell, did an AWESOME job... She was very approachable, a fine listener, product knowledgeable, and willing to answer any questions we had. I would HIGHLY RECOMMEND Lauren for her Mini Coo approachable, a fine listener, product knowledgeable, and willing to answer any questions we had. I would HIGHLY RECOMMEND Lauren for her Mini Cooper Countryman sales expertise. Ferman Mini of Tampa Bay is exceptionally fortunate to have such a professional employee on staff. She is a joy to work with and I believe a true asset to its establishment. THANK YOU, LAUREN... YOU ROCK..!!! Carsten More

Lauren was a fantastic salesperson to work with. She did everything that she promised she would do, she always followed up as promised and she was just a pleasure to work with. I would highly recommend her everything that she promised she would do, she always followed up as promised and she was just a pleasure to work with. I would highly recommend her to anyone. More

Outstanding Performance in every aspect, from Meeting our MA to Delivery of our new MINI. Thanks to Lauren and her positive attitude we were able to get the craziest, funnest, most enjoyable car ever! Sin MA to Delivery of our new MINI. Thanks to Lauren and her positive attitude we were able to get the craziest, funnest, most enjoyable car ever! Sincerely, Shane Needham More

My experience at Ferman was wonderful, thanks to the great service and knowledgeable support from Lauren Hansel during the sales process. I truly did go in only for a test drive, and Lauren made the tra great service and knowledgeable support from Lauren Hansel during the sales process. I truly did go in only for a test drive, and Lauren made the transition to coming out a MINI owner easy and quite fun. Car purchases have not been my favorite experience in the past, but Lauren made the MINI purchase comfortable and easy. She was able to answer every question, whether reasonable or finicky, and she was patient and positive and very enthusiastic. The MINIs are exceptionally fun, but Lauren was generous with her time and information, and that tipped the scales. She is a great salesperson that I have already recommended to friends and coworkers. Ferman has quite a gift and asset in Lauren Hansel. More

awful awful awful experience - pay more (not sure you will pay more anyway as I paid full sticker on a hard to find car) and go some place else and you will be better off. We took delivery of a car that will pay more anyway as I paid full sticker on a hard to find car) and go some place else and you will be better off. We took delivery of a car that was not preped - sat radio was not working, nav system was not activirted and the BMW assist was not set up. Sales rep called and told us car was ready - did not even check More