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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.8
1,199 Reviews

1,199 Reviews of Ferman MINI of Tampa Bay - Service Center

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June 28, 2025

Very helpful, under stood the car and helped set it up We went to another mini for 8 years and when we needed to take the car in for service they were not very helpful. The code didn't come on so they sent m More

by lam19662010
Recommend Dealer
Yes
Employees Worked With
Manny and Manolo
June 28, 2025

Great friendly service that really care about you and your car. They get you taken care of on time and keep you informed. More

by jwcrnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

The service department was very professional, the service on my mini was done in a timely manner More

by robe2092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Everyone was very helpful. I truly think it's the best dealer I have ever dealt with. More

by LEZ
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Maynard
June 26, 2025

Matthew is very friendly and helpful making sure all needed repairs are completed in a timely manner. More

by raestanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Excellent customer service! Courtney proactively provided some additional services that we needed under our warranty. More

by timharding2521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Matthew is great to work with, very attentive and for the surprises sometime in a good way. More

by blur1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Always great service at Ferman Mini… Matthew is so good… always gives accurate estimates and gets the work done In a timely manner! More

by mmcr0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Communication is great. All my requests were taken care of in a timely manner. When there wasn’t a loaner available I was given a car off the lot while some minor work wa More

by nitahospel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas
June 21, 2025

Warning to MINI Owners – Ferman MINI of Tampa Bay Service Department I want to warn fellow MINI enthusiasts: I recently brought my JCW to Ferman MINI of Tampa Bay for a non-working speaker, and over a week, More

by brittanyhalsey
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Scaglione
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
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