Ferman MINI of Tampa Bay - Service Center

I always had a bad vibe about the individuals who run the service department. They always gave me attitudes and tried to upsell me things I don’t need every time. They get kick backs for every thing they add service department. They always gave me attitudes and tried to upsell me things I don’t need every time. They get kick backs for every thing they add to your bill. I finally looked closer at a $1700 bill and realized they fraudulently charged me even after knowing my warranty would cover this repair. All I can say is watch your back if you’re dealing with Ferman Mini. They are low down crooked business people. If you value your money double check your bill. I had to call another honest mini dealership in North Carolina to get proof Ferman mini was ripping me off. If they don’t like you, they’ll rob you! All I can say is karma is real. More

Everthing was great - Courtney was very accomodating, informative and pleasant. I appreciated interacting with her. Car was completed same day I brought it in. informative and pleasant. I appreciated interacting with her. Car was completed same day I brought it in. More

Courtney my service manager is always very helpful and listens to my concerns. The technician found my issue and solved it, listens to my concerns. The technician found my issue and solved it, More

Always a smooth process. Clear, helpful, efficient! Everyone I have dealt with from sales to service have been great! Clear, helpful, efficient! Everyone I have dealt with from sales to service have been great! More

Everything was great as usual, but with all the construction, the drop off location after hours was difficult to find. So much so I decided to leave and wasted a decent amount of time. construction, the drop off location after hours was difficult to find. So much so I decided to leave and wasted a decent amount of time. More

Very good service. Prompt and efficient. Courteous employees with no issues. Everyone takes time to listen and understand what issues are going on with your car. Prompt and efficient. Courteous employees with no issues. Everyone takes time to listen and understand what issues are going on with your car. More

Very good service. Prompt and efficient. Car came back impeccable. Courteous employees with no issues. Worked around my schedule. Very pleased. Prompt and efficient. Car came back impeccable. Courteous employees with no issues. Worked around my schedule. Very pleased. More

Walked in not expecting to drive away with a Mini but you never know when a great deal is going to pop up! Bob and the Team gave us an offer we could not refuse! never know when a great deal is going to pop up! Bob and the Team gave us an offer we could not refuse! More

Having service done at Ferman MINI Is easy to arrange. The day of service, the service is handled efficiently. Courtney is my go to service advisor. She knows her stuff and is a multi MINI owner hersel The day of service, the service is handled efficiently. Courtney is my go to service advisor. She knows her stuff and is a multi MINI owner herself. More

From start to finish, everything about the process was pleasant, professional, and efficient. Dallas and Manolo were awesome to work with in Sales, and Jeff was awesome to work with in Finance. I just got pleasant, professional, and efficient. Dallas and Manolo were awesome to work with in Sales, and Jeff was awesome to work with in Finance. I just got my MINI over the weekend, so I haven't experienced the Service Center yet, but I trust it will be just as excellent as everything else I've experienced at Ferman MINI of Tampa Bay. More