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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.8
1,279 Reviews

1,279 Reviews of Ferman MINI of Tampa Bay - Service Center

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September 20, 2025

Really great service. The staff is knowledgeable, supportive and friendly. Both Courtney and Mathew are awesome More

by karinrcochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

I was greeted with professionalism and kindness. My car was attended promptly with knowledge of the mini car, although it was a little pricey, but so is everything at this point in time I appreciate More

by rwestfall72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

Matthew provided great service. My husband called while I was trying to make it to the dealer and spoke to Matthew. Matthew assured my husband that I would make it to the dealer on More

by Queen23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

My experience was amazing! Leah showed me everything about my vehicle in extreme detail and I thoroughly enjoyed the time that I spent with her learning about my new vehicle. J More

by afgeek80
Recommend Dealer
Yes
Employees Worked With
Manolo Santos Cedeno and Dallas
September 18, 2025

The Service Advisor Courtney* (sorry if I misspelled the name) she was AMAZING! Above and beyond! Took time to break down the prices, and took me step by step through the video the tech took to point out th More

by Srfrdude09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Voorheis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2025

They are always organized, clean, friendly and knowledgeable about my car. Courtney is my favorite, her customer service and communication skills are outstanding and she is always a pleasure to wo More

by MiniTeacher
Recommend Dealer
Yes
Employees Worked With
Courtney
September 15, 2025

Courtney is fabulous. She takes great care of me and the service department takes wonderful care of my Mini Countryman. More

by ejb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

I received excellent service for my mini. The employees are very welcoming and care a lot about their customers. Thank you for everything you all do. More

by scmangum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

Matthew deserves the highest rating. His customer service is top notch. Dealership did not receive highest rating due to the credit card service charge. They should not charge credit c More

by jvlFl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

Loved that the staffers R the same over the years : no much job turnover is VERY reassuring for customers : builds trust More

by gherinij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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