Ferman MINI of Tampa Bay - Service Center

I always get the best service for MINI. Everyone is very responsive and knowledgeable with their positions. Everyone is very responsive and knowledgeable with their positions. More

My car was ready a day early. Personnel is friendly and helpful. Always a good experience. Personnel is friendly and helpful. Always a good experience. More

Expectation setting with tire performance and life would have been helpful to understand. We hardly drive the car with 15K miles, cam in to replace two tires due to an irreparable tire and then were advised have been helpful to understand. We hardly drive the car with 15K miles, cam in to replace two tires due to an irreparable tire and then were advised to replace all four tires. This is our first Mini ans had no idea the tire life is so low. Further, there is now a “convenience fee” when using a credit card…didn’t know that until we checked out. Finally, the sheet said they washed the car and it was definitely not. Disappointed overall. Don’t know that I’d come back again. More

Good service. Honest and helpful answers. Takes time needed to give directions for issues. Courteous. Honest and helpful answers. Takes time needed to give directions for issues. Courteous. More

Very helpful service desk personnel. Competitive pricing. Great showroom waiting facilities. I will be back. Competitive pricing. Great showroom waiting facilities. I will be back. More

everytime i bring my car here its a nightmare. i bring it for a problem i pay a lot of money i leave woth the same problem i contact them they tell me to come back and then they send me home sayin i bring it for a problem i pay a lot of money i leave woth the same problem i contact them they tell me to come back and then they send me home saying theres nothing they can do. this place is a joke. More

I appreciate my mini dealership everyone is nice and accommodating and I would refer to them any time accommodating and I would refer to them any time More

Matthew continues to provide excellent customer service now with my 2024 Mini. He is an amazing service consultant! now with my 2024 Mini. He is an amazing service consultant! More

They take their customers seriously and try hard to make you happy. They are excellent on keeping my mini and favorite car ever in top running condition. you happy. They are excellent on keeping my mini and favorite car ever in top running condition. More

Courtney always has the correct information and communicates clearly. The techs explain the problems and remedies. Everyone listens then finds and repairs the problem. communicates clearly. The techs explain the problems and remedies. Everyone listens then finds and repairs the problem. More