Ferman MINI of Tampa Bay - Service Center

I enjoy stopping by, customer service is top notch. They send video of the problems and explain what you are seeing. They give options how to fix or when to fix if it’s a “caution” issue. First class s They send video of the problems and explain what you are seeing. They give options how to fix or when to fix if it’s a “caution” issue. First class service. More

Fantastic service: immediate assistance, clear explanation of procedures, quick response to all correspondence, thorough diagnosis of problems explanation of procedures, quick response to all correspondence, thorough diagnosis of problems More

Matthew is always so helpful and easy to work with. He explains everything clearly. He is a pleasure to work with. I’m always happy to see him He explains everything clearly. He is a pleasure to work with. I’m always happy to see him More

Ferman Mini is the only place I’m taking my Countryman too. Matt is phenomenal. Between him & Courtney, you can’t find a better team to help you. too. Matt is phenomenal. Between him & Courtney, you can’t find a better team to help you. More

The dealership fixes cars, but needs to be weary of whether the car is completely fixed, or not. whether the car is completely fixed, or not. More

I went for an oil change and the service was great. It was done in no time at all. It was done in no time at all. More

The team was very organized, courteous and did a thorough checkup and service on my mini Cooper. checkup and service on my mini Cooper. More

Competent, excellent customer service staff! Advise me on my cars condition and which repairs may wait vs need immediate attention. This is important to me since I am thinking of getting rid of Advise me on my cars condition and which repairs may wait vs need immediate attention. This is important to me since I am thinking of getting rid of the car. More

Great service by the Ferman MINI team as always. From Courtney to the great Techs and car wash team, I appreciate everyone. From Courtney to the great Techs and car wash team, I appreciate everyone. More

No concern for my time waiting for my car being serviced. We had to ask for status over 3 times. We had to ask for status over 3 times. More