Ferman MINI of Tampa Bay - Service Center

We love having our car serviced here! Courtney is awesome and so personable. She doesn’t hold back and tells you honestly what work is important and what work can wait. As long as we own Courtney is awesome and so personable. She doesn’t hold back and tells you honestly what work is important and what work can wait. As long as we own our Mini we will get it serviced at Ferman! More

They know me and are always looking out for me! Always the best care is taken when I bring in my MINI! Always the best care is taken when I bring in my MINI! More

Attentive, efficient, customer friendly AND a Taylor guitar to play while waiting! I’ve ordered another Clubman so we will have a his and hers! guitar to play while waiting! I’ve ordered another Clubman so we will have a his and hers! More

The car seems fine after oil change and check. It seemed like a lot of customers were scheduled at the same time making the wait longer. Nice waiting area It seemed like a lot of customers were scheduled at the same time making the wait longer. Nice waiting area More

Smooth and great transaction. I love my new Mini and woukd recommend to do business I love my new Mini and woukd recommend to do business More

Very poor communication, I was never notified when car was ready for pick up. Dealer had car all day for tire repair. Decided to drive to dealer at 630pm and car was ready wow!!! was ready for pick up. Dealer had car all day for tire repair. Decided to drive to dealer at 630pm and car was ready wow!!! More

Matthew was great, as well as everyone I came in contact with at this dealership. I also get my truck serviced at Ferman GMC and experience the same friendly, helpful staff. Well done to the team! with at this dealership. I also get my truck serviced at Ferman GMC and experience the same friendly, helpful staff. Well done to the team! More

The greatest asset that Ferman Mini dealership has next to the quality of cars in which they sell is Mathew Maynard. He provides nothing short of World Class customer service. To be in his hands is as of b to the quality of cars in which they sell is Mathew Maynard. He provides nothing short of World Class customer service. To be in his hands is as of being taken care of by a close family friend or even a family member. He is knowledgeable efficient kind and all around the nicest person you will ever meet. I am grateful and honored to have him as a service representative. Thank you for always an above and beyond customer service. More

Scheduled oil change takes way too long, Maynard does his best to defend the length of time. best to defend the length of time. More

You guys are awesome! This is my second Mini and I will probably get another one This is my second Mini and I will probably get another one More