Ferman MINI of Tampa Bay - Service Center

I really enjoy going to this dealerships for service. The staff is always friendly and considerate. The staff is always friendly and considerate. More

A+ from start to finish. Had to have my car towed to Ferman on a Sunday w dead battery. Had new battery installed and my car back on Monday 3:00 pm Had to have my car towed to Ferman on a Sunday w dead battery. Had new battery installed and my car back on Monday 3:00 pm More

Terrible, I had an appointment last Friday at 3:15 and was 15 minutes late because of traffic, coming from Ocala, Fl. I kept the dealer informed and they said no problem to bring it in. Oil change, tir was 15 minutes late because of traffic, coming from Ocala, Fl. I kept the dealer informed and they said no problem to bring it in. Oil change, tire rotate, fix the inside trunk cover and check the air filters. The only service that was done was the oil change(I Think anyway that was done. Video showed car on the hoist, that was all. No rotate, no trunk fix and no mention of filters. I did not receive a check list of tread depth or pressure or top offs. The salesman called me the day before saying he would like to give me a quote on a trade for a new Mini. He was a No Show. I do have 2 Mini dealers closer but have liked Ferman so I drive 40miles further for their service and possibly a new Mini. More

Service advisor was very professional and knowledgeable about what needed to be done and kept us informed of progress. about what needed to be done and kept us informed of progress. More

Great visit for recent service. . Service appointment went without a problem. Courtney was a big help. . Service appointment went without a problem. Courtney was a big help. More

Friendly service, easy scheduling. If your appointment will take some time they send you home and pick you back up with complimentary Lyft service. They offered recommendations for add If your appointment will take some time they send you home and pick you back up with complimentary Lyft service. They offered recommendations for additional services needed and allow you to accept or decline. Communication via email and text is very efficient. More

Courtney Devine of the Mini Service Dept. lived up to her name she is excellent lived up to her name she is excellent More

This was the best buying experience I have ever had in all of the 32 cars that I have bought in my lifetime. Sales, finance and delivery were all well coordinated and moved very quickly. Exceptional work all of the 32 cars that I have bought in my lifetime. Sales, finance and delivery were all well coordinated and moved very quickly. Exceptional work and thank you. More

Very cool very chill. Shout out to Matthew M. cuz he’s real cool and chill Shout out to Matthew M. cuz he’s real cool and chill More

Very friendly and helpful staff. Everything was explained well and they truly love the MINI brand. Everything was explained well and they truly love the MINI brand. More