Ferman MINI of Tampa Bay - Service Center

David was very helpful and accommodating. Service was completed in a timely manner! We will continue to have both of our mini’s serviced at Ferman! Service was completed in a timely manner! We will continue to have both of our mini’s serviced at Ferman! More

Matt always provides excellent customer service at the desk. Service technicians are excellent in providing recommended services! desk. Service technicians are excellent in providing recommended services! More

Speedy, professional and thorough. The dealership desperate needs a red light to get into the lot!!!!!! The dealership desperate needs a red light to get into the lot!!!!!! More

Service was fast and friendly. Overall, I would say they were very efficient. They were very transparent about what was needed and pricing. Overall, I would say they were very efficient. They were very transparent about what was needed and pricing. More

Great customer service each and every time I get my two cars serviced Thank you cars serviced Thank you More

Very friendly staff and they provide Lift services instead of waiting there. But their prices are kinda insane (something I was expecting buying a Mini…). What was a concern to me - I had this very lo instead of waiting there. But their prices are kinda insane (something I was expecting buying a Mini…). What was a concern to me - I had this very loud rattling noise in my car that I complained about and came in to have it checked after the oild change. I was told everything was ok. The noise continued. I came back 5 k miles later for an oil change and I was told my motor mount needed replacing. Thank goodness my car was still under the warranty. The mount was replaced and the noise was gone. My warranty is expiring in 2 months. Had I been doing 10 k oild chnage as recommended this problem($1400 worth) would be at my own expense. What I don’t understand- I came in complaining of this loud rattling noise and nobody saw the problem of this motor mount? That’s just odd. Anyway, I am glad it was fixed just in time. More

From scheduling, arriving, being processed in my experience was amazing and so was the staff. experience was amazing and so was the staff. More

The service team at Ferman Mini continues to provide excellent customer service. They are prompt and courteous with excellent communication. Matthew, my service rep, is very helpful. I will continue excellent customer service. They are prompt and courteous with excellent communication. Matthew, my service rep, is very helpful. I will continue to work with this dealership, especially when I am ready to trade-up More

Always there to help consumer in any way. Very friendly and informative.. The service department is right on!!! Very friendly and informative.. The service department is right on!!! More

Just purchased the mini on Saturday and brought it in for some confusion on my part. Service staff was friendly and very helpful, solving my confusion and even telling me more about the vehicle. Thank you g some confusion on my part. Service staff was friendly and very helpful, solving my confusion and even telling me more about the vehicle. Thank you guys, definitely worth the experience! More