Ferman MINI of Tampa Bay - Service Center

Always receive excellent customer service from Matt. Thank you for the check point inspection videos which always assist me in determine services that I need to address immediately! Thank you for the check point inspection videos which always assist me in determine services that I need to address immediately! More

They were very friendly and helpful when I first came in. I have been to this dealer since I bought my car there and this time was really the best. They listened and assured me the computer would be reset, I have been to this dealer since I bought my car there and this time was really the best. They listened and assured me the computer would be reset, which was my main complaint. More

Great customer service! Had an appointment and they took me 10 minutes early and work was done fast. Had an appointment and they took me 10 minutes early and work was done fast. More

Great service. I went back because of growling noise in engine after a recent service. David had it checked out and all I needed was an oil top off. He took great c I went back because of growling noise in engine after a recent service. David had it checked out and all I needed was an oil top off. He took great car of my car. More

World class service . Always treated like family. I don’t know if any other dealership that will call you a complimentary Lyft ride home and back if you need to leave your Always treated like family. I don’t know if any other dealership that will call you a complimentary Lyft ride home and back if you need to leave your car overnight. Your is returned washed and vacuumed . Mathew and David are at the top of the game when it comes to customer service. More

Mathew provides World class customer service . He is a gentleman who is extremely well knowledge on all aspects of Mini repairs. Repairs are fast and reliable. He always makes sure and provides me He is a gentleman who is extremely well knowledge on all aspects of Mini repairs. Repairs are fast and reliable. He always makes sure and provides me with a complimentary Lyft home and back. I trust no one else with my cars. More

Had to get flat tire fixed and they replaced both back tires. Picked up next day tires. Picked up next day More

Everything went as I was told on my last visit. All the employees were helpful and attentive. All the employees were helpful and attentive. More

I would recommend the service but not buying I paid over 800 for their "service contract" and the only thing it includes are the oil changes. Every time I go in for schedule service they say Oh that's not i 800 for their "service contract" and the only thing it includes are the oil changes. Every time I go in for schedule service they say Oh that's not included in the service plan. More

Always great service from the service dept. Everything was fix and on time on this past Monday. Everything was fix and on time on this past Monday. More