Ferman MINI of Tampa Bay - Service Center

I am appreciative for my yearly maintenance, David is great makes me feel like family helping me keep my 2015 roadster in top shape for years to come. My experience with Ferman MINI has always been 5 sta great makes me feel like family helping me keep my 2015 roadster in top shape for years to come. My experience with Ferman MINI has always been 5 star. Thank you Ferman family More

Love the great communication. It is nice to know MINI will take a look at the car anytime an emergency arises It is nice to know MINI will take a look at the car anytime an emergency arises More

I had just taken in my "new" 2012 Mini to have the Dealership completely check it over. They did a great inspection and helped me prioritize what I needed done immediately. A month later they contacte Dealership completely check it over. They did a great inspection and helped me prioritize what I needed done immediately. A month later they contacted me that they were offering 25% off on repair work which allowed me to bring the car back to inspect their original work and complete the work that I had deferred at a very reasonable cost. I am very satisfied with the work & the service that I received from Ferman Mini of Tampa Bay. More

Mini is professional as ever, waiting are is stocked with anything you need while you wait. They are able to service your vehicle within the designated time frame while providing you detailed feed back and anything you need while you wait. They are able to service your vehicle within the designated time frame while providing you detailed feed back and images of the work and recommendations. More

David Hart and service staff are excellent in providing information on service needs. Staff we’re great providing a space for me to work from. information on service needs. Staff we’re great providing a space for me to work from. More

Courteous and extremely knowledgeable, explained every aspect of the service needed and or future services recommended aspect of the service needed and or future services recommended More

Had a service call said it would take one an a half hours. It took 3 hours, no one said a word. Just let sit there waiting. Terrible customer service hours. It took 3 hours, no one said a word. Just let sit there waiting. Terrible customer service More

The service department was very thorough. I was able to make an immediate appointment. Great customer service! I was able to make an immediate appointment. Great customer service! More

The friendly and courteous service was very much appreciated. Fermin employees made the experience easy and enjoyable. appreciated. Fermin employees made the experience easy and enjoyable. More

The customer service was great and they completed a free recall service on my airbag sensor too, which was awesome! They also gave complimentary Lyft rides to take me to a nearby destination while I was wai recall service on my airbag sensor too, which was awesome! They also gave complimentary Lyft rides to take me to a nearby destination while I was waiting for my services.to be competed. More