Ferman MINI of Tampa Bay - Service Center

Needed a oil change , Thankful for the message alerts in the dashboard and automatic appointment settings in email . Great attitude with Service 5 Stars all the way ! Thank you for the great work , energy a the dashboard and automatic appointment settings in email . Great attitude with Service 5 Stars all the way ! Thank you for the great work , energy and all efforts in keeping my new MINI complete and with total care ! More

Did not check fluids. When picked up washer was dry. Paid $1500 no clean car. No Gas. Don’t know if rotation was done. Complained and no call back. My family has purchased more than 10 cars or trucks f Paid $1500 no clean car. No Gas. Don’t know if rotation was done. Complained and no call back. My family has purchased more than 10 cars or trucks from Ferman. Since Bill Small left things gone downhill. Very disappointed More

Excellent service from making the appointment thru to the actual work being done. I would highly recommend this dealership! actual work being done. I would highly recommend this dealership! More

Fantastic service. Professional, friendly and are always accommodating. Not the closest for me but well worth the drive! accommodating. Not the closest for me but well worth the drive! More

Did you tell him that help me was very very helpful he kept me updated on what was going on and sent me a video of the mechanic it was great kept me updated on what was going on and sent me a video of the mechanic it was great More

So far this dealership has done a great job with maintenance of the vehicle whether it be routine or the unusual request. maintenance of the vehicle whether it be routine or the unusual request. More

David Hart service advisor, was attentive and knowledgable as we went through the process of test driving, ordering and then receiving our Mini Coope.. knowledgable as we went through the process of test driving, ordering and then receiving our Mini Coope.. More

It was New Years Eve and I had just been through my third experience of roadside assistance in 24 hours. Dealership said if I could get it started and In Shop by 4 pm they could take care of me. I got it in experience of roadside assistance in 24 hours. Dealership said if I could get it started and In Shop by 4 pm they could take care of me. I got it in at 3:30. Frustration level at peak. I was very well taken care and 1.5 hours later my car was ship shape and washed and vacuumed as well. Whew!! My relief was palpable, More

Race William Alley), our advisor, was attentive and knowledgable as we went through the process of test driving, ordering and then receiving our Mini Cooper electric. Race and the dealership exceeded e knowledgable as we went through the process of test driving, ordering and then receiving our Mini Cooper electric. Race and the dealership exceeded expectations by leaps and bounds. They even arranged to have the vehicle delivered to our home. thanks Ferman More

Good place to service my Mini, clean, professional, and clear in communication. I will keep bringing my car to this location. clear in communication. I will keep bringing my car to this location. More