Ferman MINI of Tampa Bay - Service Center

most repair workers charge a fee to diagnose a problem, but if you have them fix it they subtract the diagnose fee from the labor charge (probably because most of the labor is already done digging into the but if you have them fix it they subtract the diagnose fee from the labor charge (probably because most of the labor is already done digging into the problm.) Not with Ferman. Disapointed that they do this double billing in my opinion. If I elected to not have the repair done I woudl expect to just pay the diagnose fee. More

The staff were courteous and efficient. I was in and out in just one hour. in just one hour. More

Courteous and efficient staff. An average waiting time And a great coffee machine and snacks! And a great coffee machine and snacks! More

Service at Ferman Mini has always been and continues to be a friendly, courteous and knowledgeable dealership. be a friendly, courteous and knowledgeable dealership. More

It is very hard to reach the service department. I asked to wait at the dealership while my car was being serviced. The appointment took over three hours. I will make different arrangements next year. to wait at the dealership while my car was being serviced. The appointment took over three hours. I will make different arrangements next year. More

There’s always a pleasure to walk in and get service at Furman Mat is always easy to deal with I’m very helpful Furman Mat is always easy to deal with I’m very helpful More

Great service. Friendly atmosphere clean and outing waiting area. Had great snacks. And t eat choice of water and sods. waiting area. Had great snacks. And t eat choice of water and sods. More

You guys are always great! Thank you for changing my battery so close to Thanksgiving! battery so close to Thanksgiving! More

My service advisor Matthew was very kind and helpful. I was very nervous and stressed out as I thought I had to pay 2000$ to fix the damage my car had. Thankfully I had purchased a powertrain warranty that was very nervous and stressed out as I thought I had to pay 2000$ to fix the damage my car had. Thankfully I had purchased a powertrain warranty that saved my butt. My car is running smoother and I am so happy :) More

Pretty good, but original problem was not done and they had to try again. Also, charged $130 to replace to tail lights, which I thought was high. had to try again. Also, charged $130 to replace to tail lights, which I thought was high. More