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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.7
1,159 Reviews

1,159 Reviews of Ferman MINI of Tampa Bay - Service Center

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February 23, 2021

Very friendly, great customer service. The service department does a great job explaining charges and the work that needs to be done. I have brought my car in twice both times the work was excellent. More

by DanielleB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
February 20, 2021

It is always a pleasure and hassle free to get my car serviced and they are very helpful with any questions I have about my vehicle And they are very courteous More

by Billyboic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
February 17, 2021

The service was excellent. It was a very expensive repair. Matthew added a car detail and cleaned up my headlight for me. A very appreciated gesture. Only ding is my car was on empty with gas and th More

by JULIE.THOMAS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for choosing Ferman MINI of Tampa and your 5 star review Bob Murray GM

February 16, 2021

It's definitely worth the trip.Love knowing about the It's definitely worth the trip. Love knowing about the (2) year warranty on parts and labor. Love to learn more about what's important to me More

by bernarddudley299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
Feb 16, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for Choosing Ferman MINI of Tampa Happy Motoring Paul Scaglione Service Manager

February 11, 2021

I've always received good service but this last time was exceptional. Matthew at the service desk was extremely knowledgable, efficient and professional. Keep it up! More

by jriollano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for your 5 Star rating and kind words about Ferman MINI and Matthew Bob Murray GM

February 10, 2021

As usual very efficient service and very hospitable everyone is so friendly and professional. Taken care of immediately with no hassles I thank you all. More

by carvanrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
February 10, 2021

I can't express enough SATISFACTION with Ferman MINI and BMW of Tampa Bay. The service is impeccable and all of the servicer staff is knowledgeable. I adore their technician, Stevon, Assistant Service Manag More

by LGULOTTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ in the parts department is fabulous and making sure he follows up with you and gets the parts required in a timely manner.
Feb 16, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for choosing Ferman BMW and your kind words about Jamie Stevon and JJ Bob Murray GM

February 06, 2021

Neede a new battery and had heard good reviews about the service department so we decided to give it a try and it turned out to be a good idea More

by cwwsan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

Great service department! They were very quick to get things done in a timely manner. I highly recommend using the service department at Fermin Mini. More

by katherine.kobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
February 05, 2021

Went to change a window seal it took 15 minutes to check and order parts and they gave me an appointment for 3 days later. I brought it in and less than an hour it took for the repair very happy with the s More

by carvanrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Voorheis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Crider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
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