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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.8
1,185 Reviews

1,185 Reviews of Ferman MINI of Tampa Bay - Service Center

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March 11, 2021

The work completed cause major problem. Removing and replacing the rear view mirror caused the radio damage and now need replacement The initial repair was at Ferman Ford Collision. The repaired a dent More

by portermal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

The only words to describe the customer service at this location is Extraordinary! Always leave feeling assured as if a family member attended to me. I trust them with my vehicle and no one else! More

by fcruz2nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
March 01, 2021

Fast, friendly, courteous, helped with what I needed. Great attitude, would recommend to friends and family. Positive demeanor, good eye contact and overall a pleasant experience. More

by sean61
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

We worked with Matthew who gave us a courtesy inspection that broke down what needed to be done and what we should keep an eye on for our upcoming services. We have had both our 60k and coolant flush done t More

by WILDBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

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by shevonjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

I had another great experience with Ferman MINI service department. The issue of my concern was pin pointed and repaired. I was in and out in a less time than I expected. Great working with David Hart a More

by kosibamaggio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
February 23, 2021

Very friendly, great customer service. The service department does a great job explaining charges and the work that needs to be done. I have brought my car in twice both times the work was excellent. More

by DanielleB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
February 20, 2021

It is always a pleasure and hassle free to get my car serviced and they are very helpful with any questions I have about my vehicle And they are very courteous More

by Billyboic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
February 17, 2021

The service was excellent. It was a very expensive repair. Matthew added a car detail and cleaned up my headlight for me. A very appreciated gesture. Only ding is my car was on empty with gas and th More

by JULIE.THOMAS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for choosing Ferman MINI of Tampa and your 5 star review Bob Murray GM

February 16, 2021

It's definitely worth the trip.Love knowing about the It's definitely worth the trip. Love knowing about the (2) year warranty on parts and labor. Love to learn more about what's important to me More

by bernarddudley299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
Feb 16, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for Choosing Ferman MINI of Tampa Happy Motoring Paul Scaglione Service Manager

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