Ferman MINI of Tampa Bay - Service Center

Ferman Mini Cooper is Amazing in every Department...My last service was manage 99% by Matthew. Comunication was under control...magnificent...the results....Perfectly fabulous! Thank to you my Mini Coo last service was manage 99% by Matthew. Comunication was under control...magnificent...the results....Perfectly fabulous! Thank to you my Mini Cooper looks, feel and works like New! Thanks again!! More

To say I receive great customer service at this dealership would be a lie. The customer service is extraordinary and truth be told it’s actually an experience. Thank You for treating me like a VIP. dealership would be a lie. The customer service is extraordinary and truth be told it’s actually an experience. Thank You for treating me like a VIP. More

Ryan George truly went the extra mile with customer service. The owner of our company wasn't able to travel to the dealership with me to complete the paperwork for the new lease so Ryan drove the new c service. The owner of our company wasn't able to travel to the dealership with me to complete the paperwork for the new lease so Ryan drove the new car to the boss' house in St Petersburg and we swapped the old for the new. The whole process was easy and fast. This is my 4th MINI and I have nothing but good things to say! An outstanding company! More

Excellent customer service and interest in what I needed handled for my vehicle. The team was efficient and got the job done. I was very happy with the results. handled for my vehicle. The team was efficient and got the job done. I was very happy with the results. More

I literally rolled in 10 minutes before they closed and I was in a loner car and on my way just a few moments after arriving without feeling that I was an inconvenience. I was able to get to a very important was in a loner car and on my way just a few moments after arriving without feeling that I was an inconvenience. I was able to get to a very important doctor appointment that evening. Without David and Paul's help I would have missed my appointment More

David was very polite and understanding of my issues and concerns which was greatly appreciated. He was very helpful and kept me in the loop on the status of my car concerns which was greatly appreciated. He was very helpful and kept me in the loop on the status of my car More

Always a great service attitude to the customers and nothing is too much trouble. This is the third Mini we have purchased from this dealership and we go back based upon best price and attentive staff. nothing is too much trouble. This is the third Mini we have purchased from this dealership and we go back based upon best price and attentive staff. More

David was friendly and kept me up to date on what was happening. The process was slow but that couldn’t be helped due to the nature of the issue. Overall, a good experience happening. The process was slow but that couldn’t be helped due to the nature of the issue. Overall, a good experience More

Fast and quick. Very friendly and helpful. Came in for first service and after the car was ready I decided to have window tint put on. This was at 1:00 pm. The team accommodated my request without blink first service and after the car was ready I decided to have window tint put on. This was at 1:00 pm. The team accommodated my request without blinking an eye and the car was ready by 5:30. Excellent service. More

David and the entire team were terrific and great representatives for your dealership. They made the service experience very easy, especially during these difficult times in dealing with the challen representatives for your dealership. They made the service experience very easy, especially during these difficult times in dealing with the challenges of the COVID-19 pandemic. More