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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.8
1,217 Reviews

1,217 Reviews of Ferman MINI of Tampa Bay - Service Center

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April 08, 2021

Everything was great, except that my repair statement said there was a complimentary carwash and vacuum, which was not done. Otherwise, it was a very good experience! More

by dmccarthy0831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

Matthew was friendly and explained all the details of the service needed clearly. Service was quick and efficient. Always a pleasure to go to Ferman. Thanks! More

by claire3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for servicing with Ferman MINI of Tampa Bay Paul Scaglione Service Manager

April 02, 2021

Great Service! Everything was explained very detailed. The car was done on the time promised. Service advisor very friendly and knowledgeable. Keep it up! Recommended More

by checopr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
Apr 03, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for your kind words and for servicing with Ferman MINI of Tampa Bay Bob Murray GM

April 01, 2021

I wish there was a ZERO star choice.People I dealt w I wish there was a ZERO star choice. People I dealt w here aren’t like the Wesley chapel dealership. I don’t blame the workers at all. It’s the hig More

by rdv1074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
March 27, 2021

Everything went smooth from service to rentals. Our JCW required a fair amount of work and the service dept. kept us well informed and up to date on the progress of the service. A “Tight ship”. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Ferman MINI of Tampa Bay responded

Thank you so much for servicing your MINI with Ferman Mini Bob Murray General Manager

March 25, 2021

It was expensive!It was expensive!It was expensive!It was expensive!It was expensive!It was expensive!It was expensive!It was expensive!It was expensive! More

by fb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
Apr 03, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for Choosing Ferman MINI Bob Murray GM

March 24, 2021

It took so long for simple oil change and after complementary wash I was missing antenna....they unscrew it, but, probably, forgot to put it back...I did not call them because it is my wife car and More

by vladimir_92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chellcey Vecchio
Apr 03, 2021 -

Ferman MINI of Tampa Bay responded

Please contact me so we can review your last visit and address any concerns Mike Stanton Sales Manager

March 23, 2021

Love my dealership! David is always awesome whenever I bring my baby girl in. Best customer service around! I will never take her anywhere else! More

by JENNIFER.R.KELLIS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
March 19, 2021

My car was due for service. I went in think I needed extra work, but Matthew made sure I only got the services that I needed, which was appreciated. I did end up having an unexpected issue with my car, More

by rebecca.turnbough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

I arrived unexpectedly at your service center one Wednesday morning with an emergency. While driving on 275 my sunroof above me exploded. After a disorienting moment I drove directly to Ferman mini w More

by VJDORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
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