Ferman MINI of Tampa Bay - Service Center

Matthew is awesome! From the minute I called to the minute a finally picked up my mini. Matthew kept me updated! It took 34 days. minute a finally picked up my mini. Matthew kept me updated! It took 34 days. More

David communicates well & took good care of our Mini. Mini service is pricey, so best to check for any coupons, deals or offers prior to making the appointment. Mini service is pricey, so best to check for any coupons, deals or offers prior to making the appointment. More

Working with Dallas to purchase my 3rd Mini was a pleasure. He was very professional and went above and beyond to make sure we were satisfied with our purchase. Matthew and David in the service depar pleasure. He was very professional and went above and beyond to make sure we were satisfied with our purchase. Matthew and David in the service department were equally professional in handling a repair that occurred shortly after purchase. This is my second purchase from Ferman Mini and I would not hesitate to refer the great staff! More

Excellent customer service, excellent timeliness of service from drop off to completion, excellent job done, excellent cleanliness of service department and following of COVID precautions. Thank you fo service from drop off to completion, excellent job done, excellent cleanliness of service department and following of COVID precautions. Thank you for your dedication to car servicing and customer safety. More

The service department personnel go out of their way to make you comfortable & check in with you while waiting for your car. Very Much appreciated! make you comfortable & check in with you while waiting for your car. Very Much appreciated! More

Ferman Mini Cooper is Amazing in every Department...My last service was manage 99% by Matthew. Comunication was under control...magnificent...the results....Perfectly fabulous! Thank to you my Mini Coo last service was manage 99% by Matthew. Comunication was under control...magnificent...the results....Perfectly fabulous! Thank to you my Mini Cooper looks, feel and works like New! Thanks again!! More

Ryan George truly went the extra mile with customer service. The owner of our company wasn't able to travel to the dealership with me to complete the paperwork for the new lease so Ryan drove the new c service. The owner of our company wasn't able to travel to the dealership with me to complete the paperwork for the new lease so Ryan drove the new car to the boss' house in St Petersburg and we swapped the old for the new. The whole process was easy and fast. This is my 4th MINI and I have nothing but good things to say! An outstanding company! More

To say I receive great customer service at this dealership would be a lie. The customer service is extraordinary and truth be told it’s actually an experience. Thank You for treating me like a VIP. dealership would be a lie. The customer service is extraordinary and truth be told it’s actually an experience. Thank You for treating me like a VIP. More

Excellent customer service and interest in what I needed handled for my vehicle. The team was efficient and got the job done. I was very happy with the results. handled for my vehicle. The team was efficient and got the job done. I was very happy with the results. More

I literally rolled in 10 minutes before they closed and I was in a loner car and on my way just a few moments after arriving without feeling that I was an inconvenience. I was able to get to a very important was in a loner car and on my way just a few moments after arriving without feeling that I was an inconvenience. I was able to get to a very important doctor appointment that evening. Without David and Paul's help I would have missed my appointment More