Ferman MINI of Tampa Bay - Service Center

Outstanding service I'm very pleased with a level of service at this dealership. My Service Advisor, Courtney Deason is very professional, knowledgeable and customer orie I'm very pleased with a level of service at this dealership. My Service Advisor, Courtney Deason is very professional, knowledgeable and customer oriented specialist. She works hard to provide nice, comfortable and positive experience when it comes to repairs of your beloved vehicle. Mechanics/technicians are extremely familiar with MINIs and their workmanship is outstanding. More

I brought in my X1 for For A re-call modification. All work was completed expeditiously and with the highest level of BMW professionalism . I was very pleased with the urgency and quality of work. work was completed expeditiously and with the highest level of BMW professionalism . I was very pleased with the urgency and quality of work. More

Helpful and Kind Service Very friendly and helpful customer service. Bob was willing to spend all the time I needed answering questions in my car about how to use my bluetooth Very friendly and helpful customer service. Bob was willing to spend all the time I needed answering questions in my car about how to use my bluetooth. It has a comfortable waiting area with lots of great complimentary snacks! Always a good experience. I love my Mini! More

Courtney is Awesome Courtney was a pleasure to work with and was very accomodating to get us serviced on short notice. As always Courtney delivered on exceeding our expe Courtney was a pleasure to work with and was very accomodating to get us serviced on short notice. As always Courtney delivered on exceeding our expectations with her attention to the little things that make a big difference. More

I had to go in due to there was a horn malfunction on my 2015 Mini. My advisor was Courtney and she is always super helpful! She makes sure that things are done right! There were also a few minor dents abov 2015 Mini. My advisor was Courtney and she is always super helpful! She makes sure that things are done right! There were also a few minor dents above the driver side handle that were taken care of including a strange white streak of paint on the front bumper of the bonnet. We highly recommend the service department at Ferman Mini! More

Courtney’s service was spot on! Great help! She followed through and over delivered on our entire visit. Also Pete in parts helped out greatly! through and over delivered on our entire visit. Also Pete in parts helped out greatly! More

Mini Service Courney was good to work with and she patiently answered all my engineer husband's questions. Service seems to have greatly improved since my servi Courney was good to work with and she patiently answered all my engineer husband's questions. Service seems to have greatly improved since my service of 1 1/2 years ago when there were some unusual policies which made customers feel like potential crooks. More

After Sale Service Excellent service as always. Derrick is great. No issues, just great service. Always takes care of my Mini with a smile. Very satisfied with Ferma Excellent service as always. Derrick is great. No issues, just great service. Always takes care of my Mini with a smile. Very satisfied with Ferman Mini. More

Jamie, the Service writer always goes out of her way to make sure my car is taken care of in the shortest amount of time make sure my car is taken care of in the shortest amount of time More