About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Ferman Mazda - Brandon - Service Center

4.7

37 Lifetime Service Reviews

9809 Adamo Dr, Tampa, Florida 33619

37 Reviews of Ferman Mazda - Brandon - Service Center

Sort by Write a review
August 31, 2018

"Great "

- MsSpeng2

Joe was very informative about John whom I was use to working with. He was very helpful and friendly. Thanks Joe until my oil change.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe service dept
Sep 04, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 23, 2018

"Service appointment "

- Gilliard, Charles

As always, my appointment time was prompt and the work was done timely as well. Sam is an outstanding service provider who keeps you updated throughout the appointment and follows up to ensure that promises made are promises kept. Outstanding job, Sam !

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 04, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 21, 2018

"Happy with service"

- Suz

Our service advisor Sam was excellent. Very helpful and friendly, he took care of all our service needs. He has been our service advisor before and always goes the extra mile to help. Really appreciate his help.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 04, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments about Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 19, 2018

"Post Collision Assessment "

- hamconnie

Thank you for doing an assessment post collision/accident. It gives me peace of mind. Thanks Sam for being there consistently and remembering past problems with this car.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Donald
Aug 20, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 17, 2018

"A+ as always."

- Jeff F

I always have an excellent experience with Mazda service. Service is a strongpoint. Fortunately all our Mazdas have only ever needed routine maintenance and no breakdowns or major faults.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 20, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 09, 2018

"Routine. "

- No

Pull Oil change and tire rotation only. Pleasant waiting area. Clean restrooms i can not recall any names of employees but all were polite and helpful.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jordon Leggett.
Aug 13, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 01, 2018

"Great customer service "

- VD

Joseph was attentive and gave accurate updates concerning my car issues. Friendly and knowledgeable in his duties. Will take my car there again since it's close by and professional of staff.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 03, 2018 -

Ferman Mazda - Brandon responded

Thank you for the good review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 25, 2018

"Service visit"

- Dadwagon

Needed some maintenance done. The price was reasonable and the work was done quickly while I waited.. Doesn’t get much better than that. Thanks Sam!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 26, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 07, 2018

"Brandon Mazda Service "

- ZoomZoom03

Sam and the team at Ferman Brandon Mazda always go above and beyond for their customers. They are friendly and knowledgeable as well as keep you informed on the status of your vehicle and any additional service that maybe needed or required.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 09, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 02, 2018

"Sam's the best asset you folks have"

- Tomcat70

John's very good as well!!!. Braxton is always friendly and good for conversation... And Stacy does a great job at the counter ok ok

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Braxton Simmons
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stacy Hardwick
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : John Daly
Jul 06, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

1
...
1 - 10 of 37 results