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Ferman Mazda - Brandon - Service Center

Tampa, FL

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87 Reviews

87 Reviews of Ferman Mazda - Brandon - Service Center

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February 03, 2019

RE: Great service This place gives great service & Sam; as well as Joe are both awesome advisers. All the employees are very friendly, caring, helpful & efficient. Than More

by BradM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe & Kelly.
Feb 06, 2019 -

Ferman Mazda - Brandon responded

Thank you for the great review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 28, 2018

Tire Repair for MazdazCX-5. I was able to get a tire repaired. It took a little over 1 hour. The waiting room is comfortable and the service staff is courteous and helpful. A More

by jjjahool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Leggett
Dec 31, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating. Very happy to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 19, 2018

Great services Very friendly and professional staff. Good communication and eager to please. Nice waiting area with complimentary coffee and snacks. I trust this dea More

by Wanda’s Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 31, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating. Very happy to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 18, 2018

exceptional I gave an excellent rating because the staff was very informative and friendly. The waiting area was very comfortable. The free snacks and drinks were More

by tc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating. Very happy to hear that you had a great experience at the dealership and also working with Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 07, 2018

Great Service. My car need service of 4 hours. Mr. Sam G. was so friendly and polite. He give me a car so I can use it for 4 hours and do all my errands. I really li More

by Gina0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 04, 2018

A Ritz Carlton Service! When I arrived at the Mazda dealership, Sam Gunnoe approached me applying the 10 and 5 Rule, I also believed that he understood the cause for the ap More

by 19251292fx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership working with Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

November 27, 2018

Friendly People, Fast Service Sam is an amazing service advisor. He makes sure that all of my needs are taken care of when I come into the shop. He is also great at explaining what More

by OJT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. Very happy to hear that you had a great experience at the dealership and working with Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

October 14, 2018

Awesome service I live in the Carrollwood Area and I go the distance to this Ferman Mazda because of the great customer service there provide every single time I visi More

by Sam33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

October 02, 2018

battery replacement needed a new battery, Sam checked, mine was covered. everytime I have brought my car in, I have always had a pleasant experience. everyone is very fri More

by rosie9957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Ferman Mazda - Brandon responded

Thank you for the good review. Happy to hear that you had a great experience working with Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

September 30, 2018

Love Ferman Mazda service Joe is such an awesome rep. He & Sam always go up & above to make sure our car is taken care of with the highest quality. KUDOS to Ferman Mazda servic More

by Dawn M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Daniel Jackson
Oct 03, 2018 -

Ferman Mazda - Brandon responded

Thank you for the good review. Happy to hear that you had a great experience working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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