So I had a Morano and Altima back in the early 2000s into 2015. Never once did I have a problem with my cars or for that matter the Ferman Nissan dealership here in Tampa.
Then I decide to upgrade to a BMW over at Reeves. Wow...you would think the service, staff, overall experience would be tops right? Horrific. I had my BMW (which I loved btw) for 3 years. I literally traded in my BMW for the new 2019 Altima Platinum mainly because I knew going back to Nissan was going to be a truly wonderful experience. I was right.
From the start of Chris Keene...what a joy. Sales people could be pushy (I'm one, I know). Not Chris. He was lovely and smart and knew when to move the sale forward and when to simply let the customer make a logical decision with the knowledge he provided. He was great in person, on the phone at follow up. He's a treasure for the N. Florida dealership. I am still in contact with him!
The manager there Andrew was just as pleasant with good sense knowledge to move the sale to a close. Always with a smile, Andrew was a pleasure to work with and complimented the entire day's experience.
Then there was Leo in Finance. (Leonard Kavaja). Fast, efficient, good advice as we signed. He guided us through the process and was a gem to work with even in the evening when we all know we're all exhausted from the day. Friendly and enjoyable.
I am happy to be back and look forward to the future with the entire Nissan team here in Tampa. Ferman ALWAYS takes good care of me from the very start at purchase.