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Ferman Volvo Cars of Tarpon Springs

Tarpon Springs, FL

4.8
1,885 Reviews
At Ferman Volvo Cars, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Volvo S60, XC60, XC70, XC90 and V60 models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Volvo parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end. You're also in good hands with our team of Volvo lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Ferman Volvo Cars can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 43530 U.S. Highway 19, North Tarpon Springs, Florida, and we're are always happy to chat about new vehicles and answer any questions you might have.
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43530 US Highway 19 N

Tarpon Springs, FL

34689

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Showing 1,885 reviews

February 01, 2021

This is the 2nd car we have purchased from Ferman Volvo. We are always pleased with the way we are treated from purchase to service. Our salesman, Charles Whaley, was very knowledgeable, courteous and pro More

by gloria6498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Whaley
Feb 02, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 31, 2021

We had the pleasure of doing an online/over the phone deal with Mike Kashtan. He helped make the deal smooth as we were coming in from Ohio to purchase. Upon arrival he had made arrangements to pick us u More

by frankandcindyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kashtan
Feb 01, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 30, 2021

Matt and Sharon are the best. They are always helpful, honest and go the extra mile to help. I have dealt with many dealers and have never had as good of an experience as I have with Matt and Sharon. More

by jla658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 31, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 30, 2021

I have been leasing or buying Volvos from the dealership in Tarpon Springs ,Florida for over 20years .. I have always had very good service and good advice from them when ready to purchase again. I do thi More

by Rl64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece, Matt Ketchum
Jan 31, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 28, 2021

As always, great service and great people. Always friendly and helpful. Sharon and Matt are great to work with every time. Best Volvo Dealer around. More

by marcmoser99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 29, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 21, 2021

Always great customer service! Kind professional informative! They work hard and appreciate their customers. A pleasure to know and work with! I definitely recommend Ferman and their employees! More

by vstepcb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 22, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 19, 2021

Lorenzo was wonderful in helping me with all the questions that I had about the Volvo that I was buying. He even brought it to my house this morning. More

by curley18t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo.
Jan 20, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 16, 2021

I booked an appointment at 8:40 in the morning to have 4 new tires mounted. I expected to wait about an hour. Instead it took almost 3 1/2 hours. If I had been told in advance, or even after I arrived, that More

by NICK@EE.COLUMBIA
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at shannon.newman@ferman.com (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 15, 2021

I called and set an appointment to have windshield resealed and my headliner replaced. At no point when I set the appointment and dropped the car off did anyone from the service department bother to t More

by djkennedy16
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at shannon.newman@ferman.com (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 11, 2021

I recently had my 20k service done on my s60 with no issues. Everything from scheduling to service was seamless as usual. Matt and Sharon do a great job! More

by mrkashtan57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 12, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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