Ferman Volvo Cars of Tarpon Springs - Service Center

Initial impression NOT VERY GOOD Bought a certified preowned Volvo. The compressor to deal with a flat tire missing. ($200 from their parts dept.) First time I drove the car at night Bought a certified preowned Volvo. The compressor to deal with a flat tire missing. ($200 from their parts dept.) First time I drove the car at night discovered an electrical problem Brought the car in for repair and after 4 days was told to come get the car. Not fixed, part on back order and they want their loaner back. Oh and by the way, I was given a loaner with NO GAS. As I pulled into my driveway the low fuel indicator lit. Also after a week the balance owed on my trade has not been paid. You only get 1 chance to make a first impression. I AM NOT IMPRESSED! More

Ferman Volvo is the BEST I have been going to this dealership for 10 years. I have ALWAYS been treated fairly and with mutual respect. Quality should be their middle name. I have been going to this dealership for 10 years. I have ALWAYS been treated fairly and with mutual respect. Quality should be their middle name. More

quick and friendly I dropped a vehicle for some warranty concerns and it was completed the next day and ready for pick up. fast, friendly service. thank you. I dropped a vehicle for some warranty concerns and it was completed the next day and ready for pick up. fast, friendly service. thank you. More

Intermittent missing/stumbling Although my car did not repeat the intermittent problem while it was at Ferman, I received the usual friendly, efficient service to which I've grown a Although my car did not repeat the intermittent problem while it was at Ferman, I received the usual friendly, efficient service to which I've grown accustomed. If and when the problem returns, I'll be back! More

Excellent Was quickly serviced and greeted at the door. Gave me a place to do my work, while I waited. Liked the coffee and there was available donuts. Was quickly serviced and greeted at the door. Gave me a place to do my work, while I waited. Liked the coffee and there was available donuts. More

Difficulty diagnosing the problem The car was randomly hesitating when accelerating from a stop. Apparently, it was difficult to diagnose and repair since they had the car for 9 day The car was randomly hesitating when accelerating from a stop. Apparently, it was difficult to diagnose and repair since they had the car for 9 days. More

Great Experience Everyone was terrific!!! From the first phone call to picking up my car. They had great communication and did exactly what they said they were going Everyone was terrific!!! From the first phone call to picking up my car. They had great communication and did exactly what they said they were going to do in the time frame they told me. Above my expectations!!!! More

Great Staff The crew at Ferman Volvo are wonderful. Helpful to the max and friendly to boot. Always enjoy my visits. I know that they give they're full attenti The crew at Ferman Volvo are wonderful. Helpful to the max and friendly to boot. Always enjoy my visits. I know that they give they're full attention to any problem I may be having. More

Excellent attention to my individual struggles Nobody likes to think they are just another number in a service department. At Ferman Volvo, the advisors take care of my concerns as if I am their o Nobody likes to think they are just another number in a service department. At Ferman Volvo, the advisors take care of my concerns as if I am their only customer. Nothing is too silly to be looked after and completed. Thank goodness for their years of experience at Volvo. I have been working with Matt since 2001. He and Sharon keep me coming back, all the way from Seminole. More

Volvo service Matt and Sharon were professional and went above and beyond as always. They are professional and knowledgeable. A pleasure to deal with.I highly rec Matt and Sharon were professional and went above and beyond as always. They are professional and knowledgeable. A pleasure to deal with.I highly recommend them to everyone. More