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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,195 Reviews

1,195 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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June 27, 2023

Been going to Ferman Volvo for past 20 years. Service Dept is always timely, reasonable, thorough, and the friendliest service staff in the biz. Thanks for always doing a great job! More

by CLo4321
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 28, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 27, 2023

Very responsive to my issue. Gave me a car while issue was being addressed. Fixed in 2 days. More

by rrowe7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 28, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 27, 2023

As always, Ferman Volvo exceeds our expectations. From sales (Jim Baker) to the entire service crew (Matt), you're the best. More

by penning1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 28, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 24, 2023

Ferman Volvo treated me as a valued customer. The purchase, and subsequent service visits were exceptional. The facility is brand new and the entire staff is friendly and professional. More

by lrcox
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Kashtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 26, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 20, 2023

I always get great service for my Volvo. The service team does a great job! More

by dave.speciale17
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 21, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 20, 2023

Had a great expiration at the dealership, very professional customer. Jim Baker and the Finance Manager were very good. More

by cesar ortega
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece
Jun 21, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 20, 2023

They took excellent care of my Volvo. See you again next year for my next service. More

by debi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 21, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 18, 2023

2nd volvo from Ferman. Customer service is top notch. Sales team is great to work with. More

by mcmenaminlawgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 20, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 14, 2023

This dealership really knows how to take care of their people. Happy environment. Gorgeous new Volvo facility. State of the art everything. So happy to be a part of your family. More

by Happyguest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James , Coleton Reece, Matt Ketchum
Jun 16, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 11, 2023

High prices and unsuccessful completion of requested repair. No sense of urgency to complete work to get car back to me. More

by magibb.60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 12, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can serve you better.

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