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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,186 Reviews

1,186 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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April 07, 2023

Matt Ketchum and Jim Baker are fantastic. I have been a customer for years and they are always super helpful and friendly. More

by dan@danpenning.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 12, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 06, 2023

Excellent service. Clean, friendly, and very professional. Would highly recommend them for any type of service. More

by kjsj8477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 07, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 06, 2023

Fixed my stop light within 30 minutes without an appointment. Very professional, friendly and helpful. All the work they have done for me has been perfect and the charges very reasonable. More

by mhrosell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 06, 2023

The wo k is as done in a timely fashion without too long a wait. More

by deanne0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 07, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 04, 2023

Ferman Volvo has been my Florida Volvo dealer of choice for many, many years. I have great trust in the people I deal with when having maintenance or repairs completed. Matt & Sharon in Service are wonder More

by Robertdmoore51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 05, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 30, 2023

Not a good service experience at all! Routine service and 2tires, car was in shop almost two weeks, received call that car is ready. Went to pick up only to be told car is not ready! Pic More

by rogerreinisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 30, 2023

Good communication from service managers and follow up. All work done professionally and was treated well. Be great when the dealership refurbish project is completed More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 31, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 29, 2023

Great service and great communication. I can’t ask for more than that. Thank you More

by smm30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 30, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 29, 2023

I have nothing bad to say about this dealership. The service department met me outside very friendly. My service was completed in good time because I wait. The collision department was red carpet se More

by shirleygolji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy,Lisa,Tony
Mar 30, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 28, 2023

Difficult for me to comment on quality of work. Time will tell. Past service visits have been very satisfactory. Speed of service adversely affected by slow delivery of new tires to Ferman. N More

by basementml
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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