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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,183 Reviews

1,183 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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March 30, 2022

Fair to good. I did not like the girl that said would you run over cement. More

by path.hibb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 30, 2022

I dropped off my Volvo for maintenance service. This company did a great job, checked out everything, cleaned my Volvo and the price was excellent. Define 5 star place! More

by danakcarlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 30, 2022

Very pleased with Matt in the service department. Friendly, helpful, courteous, patient. Love the coffee machine too! More

by Jengreb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 29, 2022

Matt and Sharon are excellent service advisors and are the reason I continue servicing my vehicle at Ferman. More

by princess_j824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 29, 2022

The customer service was excellent at Ferman Volvo. The repair I needed was done in surprising record time. I would recommend their services. More

by claire.bruhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 28, 2022

Very satisfied with this dealership they are kind and honest. I will purchase with them again. More

by RELAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 30, 2022 -

RELAX responded

Fantastic customer care all the way around!

March 25, 2022

Friendly, knowledgeable and thorough. Pleasure to deal with. They keep my 2011 C70 running like new!. More

by bcaccamisi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 24, 2022

Excellent as always. Matt and Sharon are both incredible- my reason for driving an hour to Ferman rather than going to a Volvo dealership 10 minutes from my home. More

by pulmdoc4957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 25, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2022

Staff was polite and communicated well. I appreciate the ability to make my appointment on line and the text reminders. More

by BKHENDRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Mar 23, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2022

Was very pleased with the urgency of fixing my vehicle after diagnosing the issue as well as providing prompt transportation to and from the dealership that allowed minimal disruption. I would like to b More

by kevviet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 23, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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