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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,176 Reviews

1,176 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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December 31, 2020

I live in Naples, FL. Four years ago we drove up to Ferman specifically to get our dream Volvo SUV after being let down by our local dealership. The experience was amazing. Fast forward to today and no More

by JEANNE T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Cox
Jan 02, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 30, 2020

My Experience at Furman Volvo is always Superb customer service and outstanding service. Matt and Sharon are super knowledgeable, friendly and helpful always making sure the customer is taken care of. More

by josephtoomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 30, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 22, 2020

As a former dealership employee of many years, unaffiliated, the service I received was both pleasant and exceptional. I purchased a Volvo used and put my trust in Ferman Volvo to provide feedback More

by jdegeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 27, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 17, 2020

Thank you to the team in the service dept for being so accommodating and polite. You all were wonderful. Service was quick and I was in and out. More

by DAYANAJOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 17, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 16, 2020

Matt and Sharon are the best! They are the reason we continue to drive Volvos and use Ferman for all of our service needs. They are friendly, honest, and professional. We know we can trust them. More

by GGENARDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 17, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 09, 2020

Matt & Sharon are always great! They’re always friendly and helpful and always advocates for their clients. Parts department has also been helpful. Thank you! More

by stacymuellers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Call center didn’t call me back when they were supposed to., Matt Ketchum
Dec 10, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 08, 2020

Best service managers, Matt & Sharon are fantastic. Our car is always well taken care of. They are readily available to answer any and all questions we may have. The mechanics are top shelve as well. Thi More

by DHALKITIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Roy, the wonderful car mechanic., Matt Ketchum
Dec 09, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 01, 2020

Team always has a focus on customer first followed by exceptional service. Very knowledgeable and friendly. Would recommend friends and family to Ferman Volvo cars. More

by Michael.ambrose0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 02, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 30, 2020

Amazing and friendly service department! I drive from another city (with a Volvo dealer) to come to this dealership. They are that kind, helpful and very clean areas. More

by Cllsdunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 01, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 23, 2020

I am very pleased with the service that I received at Ferman. The valet service was especially convenient to me. The gentlemen that picked up my car and returned it to me were very courteous. More

by MARCOL21COLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 24, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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