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Ferrari Dallas

Plano, TX

5.0
1,512 Reviews
Boardwalk Ferrari is committed to the Ferrari performance legacy. With a championship Ferrari Challenge team, rallies, concours shows and lifestyle events, Boardwalk provides its clients with Ferrari ownership experiences that are second to none. As a member of Boardwalk Auto Group, we cultivate a focus on top-flight performance. It's the driving force behind every nameplate we represent, every car we maintain, and every customer we have the privilege to serve. Performance. It's what we do.
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6300 International Pkwy

Plano, TX

75093

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Showing 1,512 reviews

February 12, 2024

Fantastic service second to none customer service goes above and beyond never any issues always received service with a smile More

by David D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Love
Feb 12, 2024 -

Ferrari Dallas responded

David, we're delighted to know you've had such a positive experience with our team at Boardwalk Ferrari. We always aim for top-notch service and it's great to see that reflected in your visit!

February 11, 2024

Great same day service, very pleased by the results and my service advisor, Joaquin, excellent communication through the process! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joaquin Alonso
Feb 12, 2024 -

Ferrari Dallas responded

Paul, we're delighted to know that Joaquin and our team at Boardwalk Ferrari provided you with excellent service. We appreciate your feedback!

February 10, 2024

Parts were overpriced compared to other dealers and the parts person was not on top of the order and was not accommodating. He took advantage of the fact that the vehicle had been towed there. Service pe More

by richardckahn
Purchase Time
Recommend Dealer
No
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Ferrari Dallas responded

Richard, I'm sorry to learn about your experience with our parts department. We strive for competitive pricing and excellent customer service across all departments, so it's disappointing to see we've missed the mark here. Your feedback is important and will be used as a learning opportunity for improvement. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Steve Fordham - Service Manager - (972) 447-5223

February 10, 2024

The service manager at this facility goes above and beyond to ensure you have a great experience. Not something you see much of these days at car dealerships. More

by Mark T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Ferrari Dallas responded

Mark, we're delighted to know our service manager made your experience at Boardwalk Ferrari exceptional. We pride ourselves on providing top-notch customer care. Thanks for the positive feedback!

February 09, 2024

The team got a re-do and came through pretty well. Thanks Steve & Dillon for taking care of my vehicle. 4 of 5 stars because we had to do it a 2nd time to get to the answers I was searching for. More

by ourmax1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Love
Feb 12, 2024 -

Ferrari Dallas responded

We appreciate your feedback and patience during the process. It's great to know that Steve, Dillon, and our team at Boardwalk Ferrari were able to assist you effectively in the end. We're always striving for 5-star service so we'll take this into account moving forward!

February 06, 2024

Recently Purchased a Ferrari Portofino M, brought the car in for it's first service and worked with Paul Frey as my service advisor, Paul and the service team took care of my Warranty Needs and Services all More

by Chris Owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Ferrari Dallas responded

Chris, it's great to know that Paul and our service team at Boardwalk Ferrari took such good care of you during your recent visit. We're glad you enjoyed the showroom and appreciated the restaurant recommendation! Thanks for rating us 10/10 - we aim to provide a top-notch experience for all our customers.

February 03, 2024

Dillon has been great to work with! So far all has gone very well on all 3 of. My Ferraris he is working on! More

by codell8745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Love
Feb 05, 2024 -

Ferrari Dallas responded

We're glad to know that Dillon has been providing great service for your Ferraris at Boardwalk Ferrari. Thanks for the positive feedback and we look forward to continuing our work with you!

February 03, 2024

Dillon was incredible. His knowledge and professionalism were Ferrari polished and exceptional. He explained exactly what my car needed to be like new on the road again. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
Feb 05, 2024 -

Ferrari Dallas responded

Jerry, we're so glad to know that Dillon was able to provide you with the exceptional service we strive for at Boardwalk Ferrari. We hope your car is running like new again! Thanks for sharing your experience.

February 02, 2024

Since our 911 was in good mechanical condition, we decided to spoil her by taking care of some cosmetic issues that we've been putting off. The BF team handled it all, and the 911 now looks as good as More

by tomc_mets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Ferrari Dallas responded

We're delighted to know that your 911 is looking as good as it drives after some cosmetic care from our team at Boardwalk Ferrari. Thanks for trusting us with your vehicle, and we appreciate the positive feedback!

January 31, 2024

This was my first time coming back to Boardwalk since taking delivery of my F 430 Spider (with manual transmission) way back when. xxxx, wish I still had that car! Anyway, the experience was great, and s More

by worth
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
Jan 31, 2024 -

Ferrari Dallas responded

We're glad to have you back at Boardwalk Ferrari and that your experience was a positive one! We'll be sure to pass along the compliments to Joaquin. Thanks for choosing us again, we appreciate it!

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