Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
Fort Lauderdale, FL
1,194 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,194 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
Sort by
March 27, 2018
Maserati Scam Stay away from this place! In all my years of dealing with dealerships, I have never had a worse experience than with these guys. My car had a leak wi Stay away from this place! In all my years of dealing with dealerships, I have never had a worse experience than with these guys. My car had a leak with 7,000 miles. I purchased it from Maserati America and it had never had an oil change. As soon as I received the car, I documented it by video. My cars oil was at perfect level when I brought it there, they denied the leak claim under warranty because they said the oil level was too high!! They purposely added oil to my car! This is criminal! I will file reports EVERYWHERE possible to make sure my voice is heard. Maserati America denied the claim and is taking their side. Shows the type of company they are. Maserati NEVER AGAIN! More
by danman0529
Employees Worked With
Gabriel
Helpful December 31, 2017
feels like having a terminal desease! I bought a new car! paid over 150K and my experience with this dealer was really bad. Starting with MR COTERA with a fake attitude, bought a new ve I bought a new car! paid over 150K and my experience with this dealer was really bad. Starting with MR COTERA with a fake attitude, bought a new vehicle and first thing around the corner; the signal lights were not working properly. year later the leather and plastic inside the vehicle were melting; every component inside turn in to a sticky melting interior (google it) to the lies of the Peruvian Mechanic that every time you bring the car for a tune up; you will find something damage by them.I was force to picture and film every corner of vehicle, because they are fast to make you paid for their damages, one time they did broke one frontal headlight washer cover; and after turning the car in for a general clean up of the sticky melting down interior, the volume button and other components were not working properly. Be aware of the tires also, you Stay alert !! More
by G. costumer 123
Employees Worked With
October 02, 2017
Hail Cesar! Cesar Valdez continues to make the service experience with this dealership outstanding. Cesar is courteous, proactive, available and always makes yo Cesar Valdez continues to make the service experience with this dealership outstanding. Cesar is courteous, proactive, available and always makes you feel like you are his priority. He is simply the best! More
by Peter N
Employees Worked With
Cesar Valdez
July 20, 2017
Service Terrible service, they went behind my back and didn't tell me about any of the repairs or payments. I don't recommend this service at all! Terrible service, they went behind my back and didn't tell me about any of the repairs or payments. I don't recommend this service at all! More
by Irina Margulis
Employees Worked With
Tony and Joe
March 10, 2017
The best service person that I have ever known Cesar Valdez by far is one the best service adviser that I have ever experienced. Always very polite, friendly and willing to help me with whatever i Cesar Valdez by far is one the best service adviser that I have ever experienced. Always very polite, friendly and willing to help me with whatever issue my car had. He has made my buying experienced with Maserati an enjoyable one. More
by Maserati2018
Employees Worked With
Cesar Valdez
March 10, 2017
Excellent service!!!! Big thanks to Jim Rabb and the service department for fixing my transmission and the trunk. It was definitely the best service I've ever experienced! Big thanks to Jim Rabb and the service department for fixing my transmission and the trunk. It was definitely the best service I've ever experienced! More
by Eljib
Employees Worked With
Jim Rabb
January 27, 2017
Excellent service professional Cesar Valdez has been my service advisor three years now since I bought my Maserati . From the first day until now he's always been their for me to an Cesar Valdez has been my service advisor three years now since I bought my Maserati . From the first day until now he's always been their for me to answer any questions or concerns I may have. I leave him a message he returns my call promptly, always calls me back after any service to see if everything was fine. I feel when you buy a car and drive it out of the showroom its very important how they treat customers afterwards. With my experience I had these past three years dealing with Cesar and the entire staff at Ferrari Maserati of Fort Lauderdale I look forward to future business with tham. More
by Anthony S
Employees Worked With
Cesar A Valdez
January 17, 2017
THANK YOU HANK CARPENTER !!! Brought in my Ferrari California for service and was told by the service department the dealership didn't have any loner for me during the service. As Brought in my Ferrari California for service and was told by the service department the dealership didn't have any loner for me during the service. As I was outside waiting for my uber HANK CARPENTER just came out to ask if he could help me. I explained I would be in trouble for 3 days without my ´little pony´.....in 5 minutes Hank and the new manager RICK FELDMANN arranged a Maserati for me. Im super grateful for the customer service Hank provided. Will always recommend Hank to everyone, everywhere !!! More
by Tiia1969
December 27, 2016
Always an issue trying to get my car serviced. I prepaid for my services which comes with a loaner car. However every time I try and schedule my appointment for service they tell me there are no ca I prepaid for my services which comes with a loaner car. However every time I try and schedule my appointment for service they tell me there are no cars available to loan and they have to reschedule my service until a car is available. More
by mpadron
Employees Worked With
Luis
November 11, 2016
THE ABSOLUTE BEST IN CUSTOMER SERVICE CAN'T SAY ENOUGH ABOUT HOW GOOD OF A SERVICE TEAM FERRARI OF FORT LAUDERDALE HAS AND IN PARTICULAR SERVICE MANAGER GABE AND LUIS .IT IS NOT FUN WHE CAN'T SAY ENOUGH ABOUT HOW GOOD OF A SERVICE TEAM FERRARI OF FORT LAUDERDALE HAS AND IN PARTICULAR SERVICE MANAGER GABE AND LUIS .IT IS NOT FUN WHEN YOUR CAR BREAKS DOWN BUT THESE GUYS WILL MAKE SURE IT WILL BE FIXED PROMPTLY AND WITH LEAST HASSLE POSSIBLE . I FEEL GUYS LIKE GABE AND LUIS ARE A REAL ASSET AND A KEY IN CONTINUING THE OUTSTANDING SERVICE THAT FERRARI OF FORT LAUDERDALE PROVIDES. More
by SALAM
Employees Worked With
SERVICE MANAGER GABE AND LUIS
