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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,560 Reviews

1,560 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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July 20, 2023

I have been buying cars there since 2000 - and it is one of the very best dealership organizations in the nation. More

by JOHN_FLASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner, William Maya
July 19, 2023

Comparing your service with other brands of a similar category, yours is not good. I am considering not to buy a car with you guys again. More

by CMHO_CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Cue
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't even remember their names
July 12, 2023

Very good experience the car was picked up from my condominium and delivered back on schedule . . . . . . . . More

by STOMMYSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

It was a great privilege to work with The Ft. Lauderdale Ferrari Team! Excellent customer experience from Rene Cotera our Sales Professional, and Christina at the Ferrari Desk. More

by Sserrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Cotera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
July 07, 2023

Luis give me excellent care, very profesional , I highly recommend his care . I have nothing bad to say More

by Yamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

MORE STARS REQUIRED FOR THIS REVIEW I first came in a met with Joe, and showed him the major damage done to my car. After 1 week, my Alfa turned out “Stunning “. Thank you Joe & team at 1st Class Auto- R More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

I brought my Stelvio in for 20000 mi service and to have a malfunctioning turn signal cluster repaired. Nearly 2 weeks and $1000 later, I’m told the turn signal malfunction is because I’m not using it prope More

by ultralab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Cue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Jul 05, 2023 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Thank you for taking the time to provide us with your feedback regarding your recent service appointment. We sincerely apologize that your recent experience was not satisfactory. This is not the level of service we strive to provide to our customers. We take your feedback seriously and will address these issues immediately. We would appreciate the opportunity to make things right. Please contact us directly so we can work towards a resolution.

June 30, 2023

Service department, fantastic and helpful with any issues you have. They clean the car and deliver it as if it were new. Luis make sure that everything is taken care of until the next service is due. The dea More

by Meg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Great service. .everything was taken care of..very professional experience and lived up to my high expectations More

by Steve
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
June 23, 2023

awesome Experience! Rene helped spec my Ferrari and it came perfect! Stu - i appreciate you also ! Peter and i are going snapper fishing this coming week ! let us know a More

by MYGIRL95FT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rene Cotera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina- phenomenal!
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