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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,577 Reviews

1,577 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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January 06, 2023

Excellent service and more than normally one is to expect. I will always return to them. More

by EGRECO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
January 03, 2023

Great service with minimal wait time, I was very pleased with my experience and service advisor. More

by CIPRIAN21598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner, William Maya
January 03, 2023

I am very happy with the service. Service was great in general. Ceasar is fantastic worker. More

by Olga Depenbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

Service was great. I wash my car, put me washer fluid and check my tire pressure. More

by JOSIEPSYCHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner, William Maya
January 03, 2023

Mother service manager never is available to answer calls to schedule appointment for service When i purchased my car they promised to deliver me a loaner and pick up my car. This seems to be a problem fo More

by LYNNEICLAYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Esquerra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Hello, we appreciate you bringing this matter to our attention and apologize for the inconvenience this may have caused. Our main priority is to provide every customer with excellent customer service, and we again apologize you did not experience this. If you would like, a General Manager can reach out to you to find a resolution to the matter. We hope to hear from you soon and look forward to resolving your concerns with our dealership.

January 03, 2023

Joe is very professional and takes pride in what he does. The experience was delightful. More

by sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2023

Joe is always very good. A pleasure to work with. Very good service in general! More

by PHOBERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2023

Team has a great sense of humor. The process is very efficient. Vehicle runs great. More

by Victoria Wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist is also fantastic
December 30, 2022

Shawn was an amazing service advisor. Kept in the loop and took care of all my needs in a spidey time. More

by JOEONTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
December 30, 2022

Cesar and the team are the best in the business. We own several Ferraris and they are always willing to work with us and our schedule to coordinate pick up and drop off. We never have an issue! More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Feldmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabrizo Di Cicco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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