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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,558 Reviews

1,558 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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November 21, 2022

Service was impecable! !! 2hr service seemed like 10min…very smooth process!!! The personnel was amicable and knowledgable More

by EBENAIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabrizo Di Cicco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2022

Great service and team. I highly recommend it. good coffee and always enjoy the energy in the drive More

by elopez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Maya
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November 17, 2022

8 days when they said 1 or 2 for routine maintenance. Zero communication 5 days later until I contacted them. Then Saturday I called with no call back finally receive the car was ready Monday at 5pm . More

by MJS185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Esquerra
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We sincerely apologize that your recent service experience was not satisfactory. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. Again, we sincerely apologize and it is our hope that you will give us the opportunity to better serve you in the future.

November 17, 2022

Always friendly, knowledgeable and accommodating. Cesar is our absolute favorite person to work with, he's a gem! More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 17, 2022

Always great service and William Maya always keeps me updated and follows up- even service suggestions to help me save time as well! More

by brianftl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Maya
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November 16, 2022

Good service when receiving the vehicle from Luis, good loan car, perhaps the only bad thing is the time it takes for the reviews More

by FRITZ.MULLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2022

Nice service Excellent consultor Tome for service a little bit longer Excellent wait point Good experience More

by RANDOLPHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 12, 2022

initially had difficulty contacting the service department. After that all went very well service completed on time car delivered on schedule More

by HEGEDUSABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 09, 2022

Best customer service ! ! Gabriel and Cesar are a asset to this company !! Couldn’t get better treatment More

by ROLYS350Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Cotera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Casanova
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November 09, 2022

As always William is always attentive and on top of things and keeping updated on work progress. More

by DANIEL@WHITEBOXXX.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Maya
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