Fette Ford Kia

I visited this dealer to purchase a new car, 2011 model. I had two trade in cars, and was going to finance a new car. PROBLEM#1 In my first visit, dealer gave me an approximate trade in price for both my I had two trade in cars, and was going to finance a new car. PROBLEM#1 In my first visit, dealer gave me an approximate trade in price for both my cars, $15k for one, $12k for the other. In my second visit, I decided on purchasing the card, but they did not hold their promise and told me that the max price they can give was $13k and $11k. PROBLEM#2 I said OK to these prices and they told me that they can bring the car to me in max two days. We had some further discussion on prices and agreed on everything. At that time, they gave me two options 1. I could buy a 2010 model which was $4000 cheaper (but they declined to apply this difference on the total amount) 2. I can wait for 4-6 weeks to order a new car. This whole process took 2 and half hours. I went to other dealer, and both the 2011 model car for a cheaper price and higher value given to my trade ins. More

Will was very professional and got the deal done...My wife and I didn't want to spend all day at the dealership...We agreed on a price and I drove home with my truck shortly thereafter...Will and Fette F wife and I didn't want to spend all day at the dealership...We agreed on a price and I drove home with my truck shortly thereafter...Will and Fette Ford-Kia are "gems in a world of coal..." George Smaragdakis More

I just completed my 5th Fette Ford lease/purchase transaction since 1998, purchasing a 2010 Ford Edge. As always, the staff was professional, friendly, helpful, and patient. For this latest purchase transaction since 1998, purchasing a 2010 Ford Edge. As always, the staff was professional, friendly, helpful, and patient. For this latest purchase Brian Trainor and his sales supervisor Eddie were my sales team. They were great. I know that if in the future I have any issues with my new car they will continue to be there for me, long after the "ink has dried on the paperwork". I would recommend them to anyone. More

The service was great. My other car was from Fette and after getting into a car accident and totaling my car, I needed a new one quick. Brain was very helpful and helped me find the car I needed at the pr after getting into a car accident and totaling my car, I needed a new one quick. Brain was very helpful and helped me find the car I needed at the price I needed. I would recommend going there to anyone in the market for sales and then for service. More

All aspects of my purchase were great. I dread going to look for a new vehicle, but my experience at Fette was very hassle free. My salesman Brian Trainor was very helpful from beginning to end of my purc look for a new vehicle, but my experience at Fette was very hassle free. My salesman Brian Trainor was very helpful from beginning to end of my purchase, even helping me set up my sync. Everyone I dealt with was enjoyable and not "pushy" as I was expecting. I highly recommend this dealership. More

Purchasing a vehicle can be a difficult experience for many and I was not a person eager in this process. So when I went to Fette Ford just looking to see what vehicle options were available, I feel lucky many and I was not a person eager in this process. So when I went to Fette Ford just looking to see what vehicle options were available, I feel lucky to have met Fabian as my salesman. I didn't feel pressured, and he was extremely patient with my multiple questions and requests. He walked me through the process step by step and made sure that I had full knowledge of how to work all of the prime features that were installed. I feel that I made a great choice in purchasing an SUV from Fette and would definitely visit again to purchase another vehicle. More

The customer service was great all around, managers to sales rep. Everyone was very friendly, no pressure and very knowledgeable about the car(Escape). He even helped me setup my sync after the purchase sales rep. Everyone was very friendly, no pressure and very knowledgeable about the car(Escape). He even helped me setup my sync after the purchase and made sure to explain everything about the car before I left. I would deffinitly recommend Fette Ford, ask for Brian great sales rep! More

I recently purchased a ford escape and i have to say this place really made it easy for me. I walked in, spoke with one of the sales reps and told him that i didn't want to be pressured and wanted to look a place really made it easy for me. I walked in, spoke with one of the sales reps and told him that i didn't want to be pressured and wanted to look at the car. He allowed me to test drive the vehicle and made sure that i liked it. Explained everything to me and i was interested in the car. I told him that i wasn't going to buy that day and he didn't pressure me into anything but insisted that i would love the payments on the car. The place was extremely busy yet the sales guy and managers were all able to help me out. I was able to negotiate while i was still comfortable. I was able to go in negotiate for the car trade my old hunk of junk in, and drive away in a brand new car all under 2 hours. If anyone is interested in a new car, i would recommend this place. More

This is the home of bait and switch. After being here for several hours we finally made a deal. Mind you I get cars via x-plan so you would think it would be easy but not at Fette. Once we made a deal of $15 several hours we finally made a deal. Mind you I get cars via x-plan so you would think it would be easy but not at Fette. Once we made a deal of $1500.00 down and $296.00 per month on a car I thought everything was a go. After all 3 managers came over and shook hands on it. Well after waiting 2 hours they came back to me and said I needed to put $3000.00 down and my payment would be $340.00 per month. This is not the first time this has happened when they make a deal then come back and say I need to pay more. The manager told me to take it or leave it so I left. DONT BUY FROM FETTE BOYCOTT AND DRIVE THESE JERKS OUT OF BUSINESS More

The salesman kept us waiting for over 4 hours after having taken away my trade in car. They also continuted to change the cost of the new car with each hour. They tried to claim my trade in car was a having taken away my trade in car. They also continuted to change the cost of the new car with each hour. They tried to claim my trade in car was a salvage, even though the title clearly showed it was not. The salesman seriously mis-stated the coverage and lengh of the warrenty over 10 times when questioned on the details. And lastly they changed the agreed upon finance rate three times, with no explanation as to why. If they hadn't taken my trade in from me before giving me the new car, I would have walked out, but they purposely took my trade in car from me, thus forcing me to wait for 4 hours for them to attempt to scam me out of as much money as possible. Save yourself the aggrivation and go elseware. More