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Fette Ford Kia
Clifton, NJ
1,534 Reviews
Welcome to Fette Ford KIA! Located in Clifton, NJ, Fette Ford KIA is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Fette Ford KIA a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford KIA, you’ve come to the right place. Call 888-215-5981 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,534 reviews
January 09, 2010
The customer service was great all around, managers to sales rep. Everyone was very friendly, no pressure and very knowledgeable about the car(Escape). He even helped me setup my sync after the purchase sales rep. Everyone was very friendly, no pressure and very knowledgeable about the car(Escape). He even helped me setup my sync after the purchase and made sure to explain everything about the car before I left. I would deffinitly recommend Fette Ford, ask for Brian great sales rep! More
by bosolasco
Employees Worked With
Brian Traitor
Helpful November 23, 2009
I recently purchased a ford escape and i have to say this place really made it easy for me. I walked in, spoke with one of the sales reps and told him that i didn't want to be pressured and wanted to look a place really made it easy for me. I walked in, spoke with one of the sales reps and told him that i didn't want to be pressured and wanted to look at the car. He allowed me to test drive the vehicle and made sure that i liked it. Explained everything to me and i was interested in the car. I told him that i wasn't going to buy that day and he didn't pressure me into anything but insisted that i would love the payments on the car. The place was extremely busy yet the sales guy and managers were all able to help me out. I was able to negotiate while i was still comfortable. I was able to go in negotiate for the car trade my old hunk of junk in, and drive away in a brand new car all under 2 hours. If anyone is interested in a new car, i would recommend this place. More
by JerryJackhouse
Employees Worked With
Branin
October 17, 2009
This is the home of bait and switch. After being here for several hours we finally made a deal. Mind you I get cars via x-plan so you would think it would be easy but not at Fette. Once we made a deal of $15 several hours we finally made a deal. Mind you I get cars via x-plan so you would think it would be easy but not at Fette. Once we made a deal of $1500.00 down and $296.00 per month on a car I thought everything was a go. After all 3 managers came over and shook hands on it. Well after waiting 2 hours they came back to me and said I needed to put $3000.00 down and my payment would be $340.00 per month. This is not the first time this has happened when they make a deal then come back and say I need to pay more. The manager told me to take it or leave it so I left. DONT BUY FROM FETTE BOYCOTT AND DRIVE THESE JERKS OUT OF BUSINESS More
by Ricciojm
Employees Worked With
Sales Manager(s)
February 18, 2008
The salesman kept us waiting for over 4 hours after having taken away my trade in car. They also continuted to change the cost of the new car with each hour. They tried to claim my trade in car was a having taken away my trade in car. They also continuted to change the cost of the new car with each hour. They tried to claim my trade in car was a salvage, even though the title clearly showed it was not. The salesman seriously mis-stated the coverage and lengh of the warrenty over 10 times when questioned on the details. And lastly they changed the agreed upon finance rate three times, with no explanation as to why. If they hadn't taken my trade in from me before giving me the new car, I would have walked out, but they purposely took my trade in car from me, thus forcing me to wait for 4 hours for them to attempt to scam me out of as much money as possible. Save yourself the aggrivation and go elseware. More
by laly
Employees Worked With
Will, and numberous others, no names given
