Fette Ford Kia

Excellant! I just purchased a 2013 Kia Soul and I just LOVE it. I was torn between a Kia Sorrento and a Kia Soul but fell in love with the shocking green, fully I just purchased a 2013 Kia Soul and I just LOVE it. I was torn between a Kia Sorrento and a Kia Soul but fell in love with the shocking green, fully loaded Soul. Tony Catalano couldn't have been nicer to deal with. I'd highly recommend dealing with him. More

Great Experience Buying an Escape I was very please with my car buying experience at Fette Ford. The salesperson, Mitchell Goodson, took the time to show me the Escapes on the lot and I was very please with my car buying experience at Fette Ford. The salesperson, Mitchell Goodson, took the time to show me the Escapes on the lot and let me take a short test drive in the one that I liked. He also explained the features of the vehicle. I was attracted to the safety features, especially the back-up camera and the number of air bags. Thanks Fette Ford! More

First Time Leasing A Car Was Great! I'm currently a college student and my old car broke down. I went to Fette Ford to look into buying or leasing a new car that would be in my budget. K I'm currently a college student and my old car broke down. I went to Fette Ford to look into buying or leasing a new car that would be in my budget. Kevin helped me out so much with finding a car I could afford that still had all the things I wanted. I ended up deciding to lease a 2016 Ford Fiesta. The process was quick and easy. We got there around 9:30am and had an appointment we had to be at by noon, and Kevin was so accomodating and made sure we were out with my new car in a short amount of time. More

Awesome Omar, Sunny, and Christine were awesome people. I wish I could say the same for John. Unfortunately, it is very hard to give a positive review when I Omar, Sunny, and Christine were awesome people. I wish I could say the same for John. Unfortunately, it is very hard to give a positive review when I was blatantly lied to. Maybe, he should seriously consider thinking before speaking or responding to a question a little more cautiously. Just words of advice. The rest of the staff, thumbs up!!! They were great!!! I can't thank them enough, and am definitely pleased with the way our purchase was handled. Outstanding!!! More

Amazing Extremely happy with this deal got the car I was looking for the service is excellent and I would not think it twice to recommend it to someone. Mario Extremely happy with this deal got the car I was looking for the service is excellent and I would not think it twice to recommend it to someone. Mario castelleno is the best salesperson in this dealer More

Excelled buying experience We recently purchased a 2013 Kia Optima as our daughter's first car. We were very happy with the dealership as a whole, and we had the pleasure of wor We recently purchased a 2013 Kia Optima as our daughter's first car. We were very happy with the dealership as a whole, and we had the pleasure of working with Tonny Catalano. He helped us through the entire car buying process and was most accommodating to all our requests. He was a true professional, and we would recommend that anyone coming to Fette Kia request him personally. More

Great sale Basically i dont have the words to explain how grateful i am with this deal. Had the best experience ever. Got the car that i was dreaming of. EXCELLE Basically i dont have the words to explain how grateful i am with this deal. Had the best experience ever. Got the car that i was dreaming of. EXCELLENT SERVICE would highly recommend it to anyone. Highly loved it and happy to meet Mario Castellano. I would say the best dealer ever.thank you mario you are the Best More

Great experience! Great experience at this fette ford dealer. Mario castellanos took great care of us!! Looking forward to driving off in my 2016 ford fusion. Thank yo Great experience at this fette ford dealer. Mario castellanos took great care of us!! Looking forward to driving off in my 2016 ford fusion. Thank you!!! More

Service Mario Castellano is one of the best salesman out there. Mario answered all my questions, didn't get upset cause I wasn't sure what car and color I wa Mario Castellano is one of the best salesman out there. Mario answered all my questions, didn't get upset cause I wasn't sure what car and color I wanted and kept changing my mind. Instead he helped me chose the best car and color according to my budget. We picked a Ford Explorer and let me tell you I'm in love with it, thanks to Mario. More

Horrible, Sad, Disappointed & Streesed I am very unhappy with EVERYTHING!! I got stuck on rt.80 in the middle of the highway. So, my car was towed to Fette Kia on 3/15/16 because of engin I am very unhappy with EVERYTHING!! I got stuck on rt.80 in the middle of the highway. So, my car was towed to Fette Kia on 3/15/16 because of engine issues (which is supposed to be covered under my warranty). The service dept asked for my receipts (which i have provided) and they were supposed to get to fixing my engine. However, i had to call them numerous times over a 2 week span, to see what is taking so long and come to find out, they said that it wasn't going to be covered under my warranty and i would have to pay $7,800 out of pocket.The reason is because my engine had soot and seemed like i wasn't getting my oil changed and maintenance. (WHY COULDN'T THEY TELL ME THAT SOONER?) I was getting my scheduled oil changes and oil changes before my 7,200 miles, i provided them with all the receipt and paperwork that i had. I think they are just giving me a run around, because they don't want to cough up a new engine that i am entitled to get because i am under warranty. Fette Kia and Kia Corp is just giving me a run around and its soooo sad!!! I have a lawyer working on this as we speak, so hopefully, they can work this out with my lawyer since they seem like they have VERY LITTLE respect for me. I have been so calm and patient with them, but they don't take well to niceness so i have a lawyer and filed a claim on the Better Business Bureau. I have spent so much on a rental (because Fette doesn't provide one) and i missed days and hrs at my job because of this. So now this is in my lawyers hands. Something is very fishy and i don't trust them and neither should you. Trying to work with Robert and Bruce Hart(Heart) from Fette Kia and no call backs etc. This is HORRIBLE!!! I am so bothered by how they are trying to screw me over, they dont care!!!!!! I CANT WAIT TO GIVE THIS CAR BACK, I WANT NO PARTS OF KIA ANYMORE!!! THIS WAS SUCH A BAD MISTAKE AND A STRESSFUL ONE!! Getting a car is soo exciting, but just wait until you have problems and see how Fette treats you. If you really want a Kia THAT BAD, go to Jack Daniels Kia on Rt. 4 in Fairlawn. They are great, and the waiting room while you wait to get your oil change is very nice and clean and the service staff is clean, organized and EXTREMELY NICE AND FUNNY!! STAY AWAY FROM KIA'S ESPECIALLY FETTE KIA!!! PLEASE DON'T GO HERE!!!! TRUST ME!! More