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Fields BMW Northfield

Northfield, IL

3.6
320 Reviews
Fields BMW Northfield is a proud member of Fields Auto Group, which has been selling luxury automobiles since 1971. We have a stunning array of pre-owned and certified pre-owned vehicles to fit every budget. A state-of-the-art BMW Service Department offers complimentary loaners and will see that your vehicle continues to operate in peak fashion. Our BMW Parts Department carries a wide range of parts and accessories to help you maximize your driving experience. Everyone who purchases or leases a vehicle from Fields Auto Group is entitled to complimentary loaner vehicles with service appointments, as well as free car washes for the life of the vehicle and more.
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700 W Frontage Rd

Northfield, IL

60093

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Showing 320 reviews

April 24, 2016

Wonderful service experience I have only praise for the warm & courteous service I receive each time at Fields from the time I call to schedule my service appt, to the the loaner More

by Yaya1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you! I am glad to hear that you enjoyed your experience at our dealership and that you would recommend us to a friend. We hope to welcome you back in the near future for your complimentary car wash and to take advantage of our other complimentary amenities we provide to all of our customers as our way showing our appreciation for your business. Thank you for making Fields BMW your automotive choice. Sincerely, Dave McCulloch, General Manager.

April 18, 2016

Great service Everything was done quickly , correctly and a little less than quote. While waiting I had a delicious breakfast, used their internet and had a nice co More

by 1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you for choosing Fields BMW Northfield and I am glad to hear that your visit was a memorable one! We look forward to serving your automotive needs in the future. Kind Regards, Dave McCulloch, General Manager.

April 14, 2016

Exceptional Service From Start to Finish I came to Fields to replace my tires. I worked with Christian; he was extremely knowledgeable and took the time to answer all of my questions. His l More

by X3Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
Jun 22, 2016 -

Fields BMW Northfield responded

What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back in the future. Kind Regards, Dave McCulloch, General Manager.

March 22, 2016

Very professional and courteous. Fields always provides terrific service. Satisfied once again. They are great! I've always found the sales and service staff to be very good, professi More

by Steve M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you for making us your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Dave McCulloch, General Manager.

March 19, 2016

Excellent service I received excellent, timely service for an urgent issue. The problem was fixed quickly, and the staff were very friendly and attentive. The lounge sp More

by Gary1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Jun 22, 2016 -

Fields BMW Northfield responded

We are deeply elated that we have been your constant dealership choice over the years. Thank you for your continued business and loyalty! As always, don’t hesitate to let us know if there is anything further we may do to exceed your expectations with us. Our staff are already ready to serve your automotive needs. Thank you and take care. Kind Regards, Dave McCulloch, General Manager.

February 24, 2016

Good! It was a positive experience. I'm a fields customer for life. I felt the level of service was spectacular. I'm sure my next car will be bought from fi More

by DobbinsA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave GM Northfield
Jun 22, 2016 -

Fields BMW Northfield responded

It brings me a lot of pride and joy to hear that you’re an avid fan our dealership. We appreciate your business, your loyalty and your trust. Please don’t hesitate to contact us if there is anything we can help you with moving forward. It’s our pleasure to serve you. Kind Regards, Dave McCulloch, General Manager.

February 19, 2016

Service Excellence First and foremost I will like to Fields BMW and your service department for an outstanding service. Chris Goodrich did an exemplary job in making my More

by marlon2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Goodrich
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you for taking the time to review your experience with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain at our dealership. We look forward to serving your automotive needs in the future. Warm Regards, Dave McCulloch, General Manager.

February 14, 2016

excellent service and advice I have a 2007 X3. Love the car but it was in need of servicing.... mainly oil leaks which aren't surprising, based on the age of the car. After a thor More

by Jwebber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Goodrich, Herbie Gaines
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Dave McCulloch, General Manager.

January 27, 2016

Service Review Excellent customer service both in the sales department and service, specifically from Mo (Fields BMW Manager, located in Northfield, IL), and the for More

by aliki6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo G.
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Dave McCulloch, GM.

January 24, 2016

Always accomodating Was able to get is same day and receive a loaner. Fields was able to fix my car by next day. Always please with the level of service received More

by Toyi25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian C
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you for taking the time to give us your feedback about your experience at our dealership. I’m glad that you found your visit to be exemplary. If there is anything further we may do to better serve your automotive needs, please don’t hesitate to contact me. Kind Regards, Dave McCulloch, GM.

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