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Fields BMW South Orlando

Orlando, FL

4.4
558 Reviews
Call Dealership (407) 956-6300
View Awards

9750 South Orange Blossom Trail

Orlando, FL

32837

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558 Reviews of Fields BMW South Orlando

February 07, 2023

My service was on time and quick. In and out. Great service as always. Like going here. More

by Lscrub21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk and service people
Report | Print
Feb 07, 2023 -

Fields BMW South Orlando responded

Thanks for always putting your trust in the Fields BMW South Orlando team. We look forward to assisting with your service needs again next time!

January 23, 2023

Excellent service and communication with the staff. Good option for resolving the problem and good price More

by acostam33m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ángel mercado , John Pelinski
Report | Print
Jan 24, 2023 -

Fields BMW South Orlando responded

Our team is always happy to help you out! Thank you so much for supporting Fields BMW South Orlando and we will see you next time!

January 16, 2023

Usually all dealerships are good, but Nancy at Feilds is excellent at her job! Love her More

by amc2800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
Report | Print
Jan 17, 2023 -

Fields BMW South Orlando responded

Thank you for your confidence in Nancy and our team! We appreciate your feedback here at Fields BMW South Orlando. Have a great rest of your day!

November 29, 2022

Fields BMW IN OBT IS a very very professional place where the staff attend the people like family More

by gmoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Fernandez, Mikhail "Mike" Bouzko, Robert Kimbrough, Kerry Smith, Joe Martinez, John Pelinski, Luis Rios
Report | Print
Nov 29, 2022 -

Fields BMW South Orlando responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Fields BMW South Orlando team. Drive safely, and we hope to see you back again down the road!

November 18, 2022

Make Sure to ask if anyone else is interested in my kids . I want a twin brother or sister for my m240 More

by Rick Sanchez BABY!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
H. Erick Alcantara goes without mention, Frank Fernandez, Mikhail "Mike" Bouzko, Robert Kimbrough, Kerry Smith, Joe Martinez, John Pelinski, Luis Rios
Report | Print
Nov 18, 2022 -

Fields BMW South Orlando responded

Rick, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Fields BMW South Orlando team. Drive safely, and we hope to see you back again down the road!

November 15, 2022

Servicio excelente y sobre todo el ambiente familiar por parte de todos los empleados gracias el buen servicio More

by jm495657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy, John Pelinski
Report | Print
Nov 16, 2022 -

Fields BMW South Orlando responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Fields BMW South Orlando. Apreciamos el apoyo y esperamos volver a verle en el futuro!

October 31, 2022

Mike was very helpful and very professional, I get the car back in a few hours and all fix top. Great service. L.W. More

by witheyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Fernandez, Mikhail "Mike" Bouzko, Robert Kimbrough, Kerry Smith, Joe Martinez, Luis Rios
Report | Print
Oct 31, 2022 -

Fields BMW South Orlando responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Fields BMW South Orlando team. Drive safely, and we hope to see you back again down the road!

October 16, 2022

Was a very fas experience I appreciate all the consideration they took Erick was great . More

by charterinaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Smith
Report | Print
Oct 16, 2022 -

Fields BMW South Orlando responded

Thank you for the lovely review of Fields BMW South Orlando and shoutout to Erick! Take care!

October 15, 2022

Dealership sucks! I was scheduled for a test drive, drove up there, just to find out it had been sold. Salesman Mike was supposed to call if something like that happen More

by whitedon1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Frank Fernandez, Mikhail "Mike" Bouzko, Robert Kimbrough, Kerry Smith, Joe Martinez, Luis Rios
Report | Print
Oct 15, 2022 -

whitedon1 responded

There was no response?

Oct 17, 2022 -

Fields BMW South Orlando responded

Don–I am so sorry to hear that your visit did not go as hoped and that the vehicle you were interested in was not available. Our goal is to deliver communicative and high-quality service, and we do our best within our given circumstances. I will be sure to address your feedback with my team so that we may improve going forward. If there is anything else you would like to share, please don't hesitate to get in touch. Thank you, Jeff Bock - Sales Manager - (407) 956-6300

September 13, 2022

Everything about the dealership was first class including the receptionist and having food for customers, but and a big but, it took 2+ hours for an oil change. My time is too valuable to sit and wait two h More

by menaces_lemming.03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deja was great
Report | Print
Sep 14, 2022 -

Fields BMW South Orlando responded

While we are glad to hear that the team was able to get the job done, we are sorry to hear that your visit took longer than anticipated. We want the most for our guests, and we never want them to feel as though their time is not being respected. I assure you that we will use this feedback to improve our efficiency moving forward. If there is anything more I can do to assist you, please feel free to reach out. Best, Garrett Bowling - Service Manager - (407) 956-6300

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