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Fields BMW South Orlando

Orlando, FL

4.4
558 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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558 Reviews of Fields BMW South Orlando

February 02, 2015

Review for Mr. Santos Rodriguez On behalf of my wife Denise and I Joshua Callender, we would like to extend our sincere gratitude to Mr. Santos Rodriguez for his personal assistance More

by callie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rodriguez
Feb 18, 2015 -

Fields BMW South Orlando responded

Its reviews like yours we strive for every day! Santos does a great job for us and I'm glad to hear your needs were exceeded on your most recent visit. Thank you for your continued business over the years, it's our pleasure to serve your automotive needs! If there is anything else we may do to enhance the quality of your ownership, please let me know. Warmest Regards, Frank Fernandez, General Manager.

January 29, 2015

Car Buying Experience Our salesman Angel Mercado was Awesome ! he was very knowledgeable and easy to deal with., no pushiness or hard sell. I have bought a lot of cars and More

by try330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Mercado
Feb 18, 2015 -

Fields BMW South Orlando responded

Thank you for your wonderful comments! We'll be happy to make sure Angel gets your excellent feedback. If there is anything else I can do to elevate you ownership experience, please let me know. Best Regards, Frank Fernandez, General Manager.

January 29, 2015

Car buying Excellent experience, Quick deal To the point Lease a 2014 328 i with 8216 miles the car has a lot of options. Need to make appointment to learn ho More

by gus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay legs
Feb 18, 2015 -

Fields BMW South Orlando responded

Thank you for your delightful feedback and your business and, congratulations on your 2014 BMW 328i lease! My name is Frank Fernandez and I'm the General Manager. Next time you stop in for a car wash and some ice cream be sure to swing by my office to say "hello" or to let me know if I can do anything to enhance your ownership experience! Sincerely, Frank Fernandez, General Manager.

January 19, 2015

Good service Mike was very professional and friendly. He took care of my service visit and I will definitely go back to him. Fields always does a great job. More

by Cheryl1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carley
Jan 19, 2015 -

Fields BMW South Orlando responded

Thank you, we're happy you had such a great experience here! I will make sure to pass along your kind words to Mike and our team. If there is anything else we may do to enhance the quality of your ownership, please let me know. Sincerely, Frank Fernandez, General Manager.

January 14, 2015

Nancy is awesome I got an excellent service from Nancy (like always) I called and got a loaner for the day of my service. She called me the car was done. I always w More

by DVazquez16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Rodriguez
Jan 19, 2015 -

Fields BMW South Orlando responded

Thank you for your excellent remarks! We'll be sure to give Nancy a pat on the back. We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Frank Fernandez, General Manager.

January 09, 2015

People make the difference. Nancy Hernandez was the service advisor who helped me. She made all the difference. Pleasant and professional. Good staff equals good customer sati More

by Turbo6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez
Jan 12, 2015 -

Fields BMW South Orlando responded

That's great to hear and it's what our team works hard to provide every day! I will make sure to pass along your feedback to Nancy and our team! If there is anything else we may do to enhance the quality of your ownership, please let me know. Sincerely, Frank Fernandez, General Manager.

December 31, 2014

Used car I was sold a used car that needed $3500 in repairs 1 month after purchasing it. The salesman knew i would be driving it out of state and it was an uns More

by Pcavalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Sanchez
Jan 02, 2015 -

Fields BMW South Orlando responded

Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. This is not something we're used to hearing and customer service is our top priority. I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please give me a call at (407) 956-6300. Thank you, Frank Fernandez, General Manager.

October 17, 2014

Excellent dealership! Fields BMW South Orlando is the best around. The service is excellent-fast, friendly and they really listen to you. Mic Romero is fantastic!! He rea More

by mkirwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mic Romero, Nancy, and Tyler
Oct 20, 2014 -

Fields BMW South Orlando responded

Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our team. If there is anything else we may do to serve you better, please let me know. Warm Regards, Mic Romero, General Manager.

October 09, 2014

Excellent Service! This is the second vehicle we purchased this year from your dealership. What brings us back is the great customer service we receive from not only th More

by Patriceh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikhail Bouzko and Christine Bos
Oct 20, 2014 -

Fields BMW South Orlando responded

Wow, congratulations on your second vehicle from Fields BMW! We appreciate your continued business and are happy to have you as part of the Fields family! It's our pleasure to serve you and if there is anything else we may do to enhance your ownership experience, please let me know. Sincerely, Mic Romero, General Manager.

October 03, 2014

Field BMW Orlando Orange Blossom Trail Mikhael Bouzco has been a great sales person providing excellent service and attention to details. We believe he has gone the extra mile by accommoda More

by Titofed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikhael Bouzco
Oct 20, 2014 -

Fields BMW South Orlando responded

Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Mic Romero, General Manager.

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