Fields BMW Winter Park
Winter Park, FL
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852 Reviews of Fields BMW Winter Park
Excellent Wish I knew they had free food - I would have come hungry. They called me a lyft, had the car ready when I needed it, and had me put in no time! Wish I knew they had free food - I would have come hungry. They called me a lyft, had the car ready when I needed it, and had me put in no time! More
Outstanding Service Car ownership isn’t only about what brand or type of car you purchase, but more importantly the level of service and the experience provided after you Car ownership isn’t only about what brand or type of car you purchase, but more importantly the level of service and the experience provided after you drive away. Fields BMW is by far the best dealership I’ve ever experienced. More
Good Service All went well from the delivery of the loaner to the delivery of my car. We’re satisfied. The items I discussed with Chris was addressed and remedied. All went well from the delivery of the loaner to the delivery of my car. We’re satisfied. The items I discussed with Chris was addressed and remedied. My wife was happy to have her car back, and the feeling of having a safe and reliable vehicle. More
Always a great experience! I had to take my car in because there was a recall on something - meaning they’re repairing it free of charge. This has happened in the past and each I had to take my car in because there was a recall on something - meaning they’re repairing it free of charge. This has happened in the past and each time everyone still provides the absolute best customer service. I had to drop my car off a little earlier than scheduled because of a change in my work day, which they easily accommodated with no hesitation. They always offer complimentary breakfast, which is always delicious and the chef is so friendly. I had to pick my car up after the service department closed that day but Shawn still called and go over everything with me, ask if I had any questions, and make sure I didn’t need a shuttle to bring me back. I’m always so happy with my experiences here and it definitely influences my thoughts on sticking with BMW for my next car purchase. More
Service, battery replacement, rear tires replacement Excellent! From checkbicheck in to service, check out and delivery of car, BMW exceeded expectations in staff friendliness and courtesy, vehicle info Excellent! From checkbicheck in to service, check out and delivery of car, BMW exceeded expectations in staff friendliness and courtesy, vehicle information and status and so far, results. Customer service was second to none on this appointment. Thank you! More
Costumer service Excellent costumer service. Shaun Took the time to take care of everything that need it to be done in my car. I’m very pleased, and very happy! Excellent costumer service. Shaun Took the time to take care of everything that need it to be done in my car. I’m very pleased, and very happy! More
Service As usual, my service at Fields BMW was excellent! Mike Abney is awesome! Always ready and willing to accommodate. I would highly recommend this store. As usual, my service at Fields BMW was excellent! Mike Abney is awesome! Always ready and willing to accommodate. I would highly recommend this store. More
Lacking first impression Called ahead of time to make sure tire was in stock. Was told it was. Spent an hour there to find out it wasn’t. Called ahead of time to make sure tire was in stock. Was told it was. Spent an hour there to find out it wasn’t. More
Service as promised. Have been a loyal customer of Fields BMW for 10 + years. Would never buy anywhere else. Always professional and friendly experience. I would hi Have been a loyal customer of Fields BMW for 10 + years. Would never buy anywhere else. Always professional and friendly experience. I would highly recommend them to my friends and family. More
Unacceptable wait time This by far was the most unacceptable customer service I have experienced at any car dealership. I’m very upset after having an apt at 8am and not get This by far was the most unacceptable customer service I have experienced at any car dealership. I’m very upset after having an apt at 8am and not getting my car back until after 5. I also called and text to get a status but no real response. Do better. More

