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Fields BMW Winter Park

Winter Park, FL

4.6
775 Reviews
Call Dealership (407) 628-2100
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963 N Wymore Road

Winter Park, FL

32789

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775 Reviews of Fields BMW Winter Park

June 15, 2023

Michel was great. Prompt. Friendly. I enjoyed going to filed for my survives need, great staff More

by Sammolligoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Majed Nasrallah
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Jun 16, 2023 -

Fields BMW Winter Park responded

Thank you for taking the time to leave Fields BMW Winter Park this praise for Michel! We're so glad you enjoyed your visit. Until next time!

Helpful
May 29, 2023

It's a good dealership, But I had some problems several times when I took my car in for an oil change, they don't pay much attention to the customer, and make the customer wait for many, many hours More

by Camille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Majed Nasrallah
Report | Print
May 30, 2023 -

Fields BMW Winter Park responded

Thank you for taking the time to share your experience, Camille. We are sorry to hear that you had issues during your visits for service with us. We strive to provide exceptional customer service and timely repairs every time. If there is anything we can do to assist you in the future, please don't hesitate to reach out directly. Thank you, Richard Gaffney - Service Manager - 4074783963

Helpful 1
May 27, 2023

Hey Fields, Since charging me $2700 for an oil change you screwed up, My BMW was sold, and I have purchased A Mercedes, Range Rover, and just picked up a Platinum Sequia. You want to talk about sending More

by treulbach
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Report | Print
Helpful
May 07, 2023

Highly professional and extremely courteous. Excellent customer service by Chris in the Service Department. Highly recommended. More

by chightower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wetland
Report | Print
May 08, 2023 -

Fields BMW Winter Park responded

We're delighted to see that you had an excellent experience at Fields BMW Winter Park, and we appreciate you taking the time to share your review! Chris and our team strive to provide highly professional and extremely courteous service, so it's fantastic to hear that they exceeded your expectations. Thank you for your recommendation; we truly value your business.

Helpful
May 05, 2023

It is always a pleasant experience when I go there I recommend it to new customers. More

by Flyingsqurrilles2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Report | Print
May 05, 2023 -

Fields BMW Winter Park responded

It makes us so happy to see this kind of feedback from our customers! Thanks for recommending Fields BMW Winter Park!

Helpful
April 28, 2023

Had service done here first time at dealership Service was excellent Can it be repestrf More

by Geraldsbahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 28, 2023 -

Fields BMW Winter Park responded

Thank you for sharing this positive feedback with the team, Gerald! We look forward to providing you with another fantastic experience at your next service visit.

Helpful
April 20, 2023

Loaner option is great. . Service 5 star, Brandon Very professional service. Clean location, and snack bar is a yummy option. More

by Nikyrodz13
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 20, 2023 -

Fields BMW Winter Park responded

We're elated to hear that you had a great experience with us thanks to our loaner program and Brandon's top-notch service! To know that our clean facilities and snack bar sealed the deal is just icing on the cake. Thanks for taking the time to share your feedback on Fields BMW Winter Park!

Helpful
April 19, 2023

Top notch service by OMID. Very happy with his service and the service provided by BMW More

by Luis.iturriaga74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omid
Report | Print
Apr 20, 2023 -

Fields BMW Winter Park responded

Your happiness makes our day! Thank you for choosing Fields BMW Winter Park, Luis.

Helpful
April 10, 2023

The service is better than the purchase. My Service Consultant Karen is outstanding. Thanks Karen More

by Melvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Swartz- Sales Consultant, Karen Swartz, service consultant
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Apr 19, 2023 -

Fields BMW Winter Park responded

Melvin, we are elated to see your five-star review and kind words for Karen! Thanks from us all here at Fields BMW Winter Park.

Helpful
March 19, 2023

The Fields BMW in Winter Park is the only place I take my car to. I trust their opinion and most of all my service advisor Marco is very helpful. He makes everything so easy for me. The infos about car, the More

by Nita
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco Chavez
Report | Print
Mar 20, 2023 -

Fields BMW Winter Park responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Marco and the Fields BMW Winter Park team. Drive safely, and we hope to see you back again down the road!

Helpful
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