Fields BMW Winter Park

April Swartz, a top, detailed saleswoman, and the service department at Field’s BMW in Winter Park, FL. are the reason I continue to do business there. service department at Field’s BMW in Winter Park, FL. are the reason I continue to do business there. More

Great service, they even took care of a recall on my X3 without an appointment. Outstanding service deparment. without an appointment. Outstanding service deparment. More

My salesman was extra wonderful with every part of this transaction. He reviewed everything and explained everything and I felt like I had known him for a long time because he was so personable. I give him transaction. He reviewed everything and explained everything and I felt like I had known him for a long time because he was so personable. I give him a 10 rating. His name was Steve. More

The Service Advisor, Arie, did a fantastic job. I will ask for him again. Great work! I will ask for him again. Great work! More

Very friendly, professional, and knowledgeable. Not to mention they have a pretty good breakfast/snack My representative (Nicole) is wonderful Not to mention they have a pretty good breakfast/snack My representative (Nicole) is wonderful More

Fields BMW winter pork is very clean and you get very nice customer service especially my service advisor TY CiseWsKI he’s very nice he explained to me everything In detail about my service,Thanks TY,Cis nice customer service especially my service advisor TY CiseWsKI he’s very nice he explained to me everything In detail about my service,Thanks TY,CiseWsKI More

Service Advisor and Team, I wanted to take a moment to express my appreciation for the exceptional service I have received from you. Specifically, Matthew S dedication and assistance have been outstanding express my appreciation for the exceptional service I have received from you. Specifically, Matthew S dedication and assistance have been outstanding. Even outside of regular working hours, he has been available to help with any issues I've experienced with my car and SUV. I understand that changes and updates can be challenging to keep up with, but your team has consistently delivered high-quality service. I am truly pleased with the level of service you provide and appreciate the efforts you make to ensure my vehicles are in good condition. Sincerely, Jennie Zito More

They returned my car scratched a lot after service. Uncompromising, stubborn, unaccountable, negligent and unresponsive. Uncompromising, stubborn, unaccountable, negligent and unresponsive. More

Horrible customer service! !! Whatever you do avoid this place like the plague, better yet buy a different car. I purchased an extended warranty and have tried for a month and a !! Whatever you do avoid this place like the plague, better yet buy a different car. I purchased an extended warranty and have tried for a month and a half to get my car fixed and had nothing but a run around. I have called my service advisor Matt who told me my warranty wasn’t active and that I needed to call to get the information on my warranty. The warranty place said, no because, me the customer, has no idea how long it’s going to take to fix or what parts I need, the service people need to call. I have tried getting in touch with Matt again but have not been successful. I have texted and called and left messages to numerous people trying to get my car fixed. I left a message with Brian the Service Manager, I tried calling Richard, the other service manager, and his VM is full. I asked if any of these people had an email, and wouldn’t it figure, that it’s the 21st. Century, and NO, they don’t have an email. Who the heck operates their business like this? This will be the first and last time I buy a BMW. What a horrible horrible place to try to get service. They must have so much money that they just don’t care. More

I truly appreciate the efficiency and professionalism given me during the purchase process. Attention was given to thoroughly explaining the car's features and addressing any and all concerns I had. given me during the purchase process. Attention was given to thoroughly explaining the car's features and addressing any and all concerns I had. More