Fields BMW Winter Park

Always a great experience! I always am deeply satisfied with my experience at Fields BMW Winterpark especially when I service all of BMW vehicles. What's even more reassuring I always am deeply satisfied with my experience at Fields BMW Winterpark especially when I service all of BMW vehicles. What's even more reassuring is that I have the best Service Advisor - Patti Rennie who is extremely kind, caring and attentive to my questions and. concerns. Pattie is exceptional as a BMW Service Advisor! The quality of service provided by BMW technicians is excellent as well! I will always have my BMWs service there!!!! More

Performed air bag recall Wonderful job done by my service technician. In addition to replacing the faulty air bag he replaced a malfunctioning thermostat to fix my cooling sys Wonderful job done by my service technician. In addition to replacing the faulty air bag he replaced a malfunctioning thermostat to fix my cooling system. The car was very clean when I picked it up. More

Excellent Customer Service Mike Abney is very knowledgeable and detailed explaining the service the vehicle requires. He gives 110% to the customer. Mike is an asset to "Fields" Mike Abney is very knowledgeable and detailed explaining the service the vehicle requires. He gives 110% to the customer. Mike is an asset to "Fields" BMW. More

All were very respectful All were very helpful--The loaner car was dirty inside and out--Even the Gal that walked around it with me for dents said;" boy they could have given All were very helpful--The loaner car was dirty inside and out--Even the Gal that walked around it with me for dents said;" boy they could have given you a clean car"!!! More

Excellent in every way. Fields just does a great job of taking care of its customers. They are very courteous and professional and it is a pleasure doing business with them. Fields just does a great job of taking care of its customers. They are very courteous and professional and it is a pleasure doing business with them. More

Rim fixed Had scraped a rim on a curb was going to replace the rim when my service man said to use the wheel guy to just have it fixed. Took it in and the rim i Had scraped a rim on a curb was going to replace the rim when my service man said to use the wheel guy to just have it fixed. Took it in and the rim is like new. He did a fantastic job! More

Overall fine The service I received was overall fine. I dropped my car off at my appointment time of 11:45. I was told it would be ready at 5:00. I received a ca The service I received was overall fine. I dropped my car off at my appointment time of 11:45. I was told it would be ready at 5:00. I received a call at 5:03 and was told the car was in line for a wash. I was asked if I would prefer to pick it up the next day. I said I would wait in the lounge for it. The car was ready at 5:50. The car was in for a replacement part that was defective. More

Service with a Smile Received on time for my service appointment. Everyone is helpful and courteous. My service rep, Richard G is the best! My appointment was for a rec Received on time for my service appointment. Everyone is helpful and courteous. My service rep, Richard G is the best! My appointment was for a recall and I was given a courtesy car. The young woman who helped with the rental car was fast and very helpful. Thanks to the whole Fields family of employees! Patti Secrist More

Poor Service Services at this location did not meet my expectations and nor were any efforts to fix the issue..Breakfast is good the car wash service is great! THe Services at this location did not meet my expectations and nor were any efforts to fix the issue..Breakfast is good the car wash service is great! THe problem is when there is A problem the Service is Poor. Im very disappointed and i will not purchase or refer anyone to the Fields Winter Park Location More

Excellent customer service David Souza is the best. It's always a great experience every time I go here. I would highly recommend this dealership to family and friends. David Souza is the best. It's always a great experience every time I go here. I would highly recommend this dealership to family and friends. More