Fields BMW Winter Park

Great service advisor Had a problem w/my 2013 m5, which is out of warranty. Scott diagnosed the problem and fixed it. He's very professional and polite. I was stressed Had a problem w/my 2013 m5, which is out of warranty. Scott diagnosed the problem and fixed it. He's very professional and polite. I was stressed about the situation and he was very helpful! More

Always exceeds expectations I brought my car in for a regular service and they found a nail in my tire that had not yet set off my sensor. I am so lucky they found this as part o I brought my car in for a regular service and they found a nail in my tire that had not yet set off my sensor. I am so lucky they found this as part of checking my car or I could've been on I-4 when this got worse. They were able to replace my tire while I waited! And as always I appreciate that they do such a great job washing my car. More

THUMBS UP I am always treated well and my concerns are always addressed and resolved if there is a problem. I like the fact that when I come in For one thing I am always treated well and my concerns are always addressed and resolved if there is a problem. I like the fact that when I come in For one thing, if additional service is needed or close to time to have it done, EVERYTHING is taken care of to ensure I DON'T have to make another trip. LOVE THAT! THANKS! I hate that I lost Jack Todd as my service advisor, but that was a good thing for Jack. I have no doubt he will do Fields well as the service manager there..CONGRATULATIONS JACK! Thanks again. For taking such good care of my vehicle! Barbara Hawkins More

Service under warrenty Thank you for your service on my car. And I love that you always return it clean and shiny too. I really appreciate that about your service Thank you for your service on my car. And I love that you always return it clean and shiny too. I really appreciate that about your service More

Good service. Everyone was very helpful and the work was completed as explained. The car was taken on time and was ready on time. Very good experience. Everyone was very helpful and the work was completed as explained. The car was taken on time and was ready on time. Very good experience. More

Outstanding Scott and everyone were great. I appreciated the followup and communication. My car was returned in a reasonable time-given the interruption of Hurr Scott and everyone were great. I appreciated the followup and communication. My car was returned in a reasonable time-given the interruption of Hurricane Matthew. More

Always tentative to my needs. Thank you Pattie for the attention to the details during my latest service....You are the best Keep up the great work~ All the best, Troy Beasley Thank you Pattie for the attention to the details during my latest service....You are the best Keep up the great work~ All the best, Troy Beasley More

Awesome Service was fast and accurate and happy with the result Customer service was helpful and clean environment Service advisor will update you what Service was fast and accurate and happy with the result Customer service was helpful and clean environment Service advisor will update you what was going on and very consistent and thank you very much More

NJ Beemers love Florida Service! Over the last 4 years or so, it seems our NJ purchased X5's have developed a taste for Fields BMW service.....reaching their service levels while we a Over the last 4 years or so, it seems our NJ purchased X5's have developed a taste for Fields BMW service.....reaching their service levels while we are visiting the Orlando Area. The '16 X5 needed it's inaugural service just last week and we scheduled the appointment to match our convenience and received outstanding service and support from Service Advisor Mike Carley! In and out with minimal timing and a really client friendly attitude. Nothing like a fully serviced, freshly cleaned BMW! Looking forward to moving to the area this winter, and having Mike and crew service my 'baby' - E39 M5! Thanks Mike, for a great "Ultimate Service' Experience! More

Horrible experience I sold my Mercedes and came to this dealer. Bought certified pre-owned and returned couple days later due to smell. Wife was treated horribly I sold my Mercedes and came to this dealer. Bought certified pre-owned and returned couple days later due to smell. Wife was treated horribly More