Fields BMW Winter Park

Great Response Tire monitor indicated a low tire on the right rear of my 328i. The service department told me to come to the dealership right away and they would che Tire monitor indicated a low tire on the right rear of my 328i. The service department told me to come to the dealership right away and they would check it. It was a nail and the tire would have to be replaced! I decided to have both rear tires replaced as they were going to need replacing soon. They were able to fit me in with a little wait, the tires were and the car was aligned while I waited. More

Routine maintenance Everyone was friendly and helpful. I recieved a loaner which was great since the car wasn't ready before my boys were done with school so I kept it fo Everyone was friendly and helpful. I recieved a loaner which was great since the car wasn't ready before my boys were done with school so I kept it for one extra day. More

Richard Gaffney Richard found the issue why my X5 hatch was not operating. He was extremely communicative and arranged everything including a rental car when we learn Richard found the issue why my X5 hatch was not operating. He was extremely communicative and arranged everything including a rental car when we learned the at had to stay for several days to obtain the correct parts. More

There should be no other option! This was my second purchase at Fields BMW and I couldn't be any happier. Purchased a 16 X5 on February 13th. Kent Little was my salesman, for both pur This was my second purchase at Fields BMW and I couldn't be any happier. Purchased a 16 X5 on February 13th. Kent Little was my salesman, for both purchases, and his level of service he offers is above any other service I've received from any car dealership! He will go out of his way to make sure you're 100 percent confident and satisfied in your purchase! Jeremy, in finance, is spectacular as well. I couldn't have asked for a better sales experience. I love these guys! Don't ever hesitate or second guess this dealership. They will roll out the red carpet for you and make you feel all warm and fuzzy inside. Thanks Guys!! More

Great Good service good employees good food good car wash. Good day all around nice that didn't have to wait long time ease of set up service Good service good employees good food good car wash. Good day all around nice that didn't have to wait long time ease of set up service More

Very good I have very good spiense with the dealer they are very professional thanks Bmw at winter park for taken care me and my car??good I have very good spiense with the dealer they are very professional thanks Bmw at winter park for taken care me and my car??good More

Matthew Roberts was very helpful. Matthew Roberts made my bmw experience very easy. He is also Knowledgeable with the maintenance and performance required for my M5 to perform at its m Matthew Roberts made my bmw experience very easy. He is also Knowledgeable with the maintenance and performance required for my M5 to perform at its maximum. Thanks, Julio Orbegoso More

Fast and good communication Jack Todd was personable, fast, and thorough - he's super knowledgable abl out my car and always follows up with previous issues as well as addressing Jack Todd was personable, fast, and thorough - he's super knowledgable abl out my car and always follows up with previous issues as well as addressing current ones. More

Outstanding service Michael Abney helped me with everything I needed to the absolute best of his ability. He truly puts his customers first. I would definitely recommend Michael Abney helped me with everything I needed to the absolute best of his ability. He truly puts his customers first. I would definitely recommend him to another. More

Extended Warranty Repair I had an issue with my car's A/C. I took the car in to service where Michael Abney handled everything from dealing with my third party warranty compa I had an issue with my car's A/C. I took the car in to service where Michael Abney handled everything from dealing with my third party warranty company to setting up a rental car. He did a fantastic job of explaining how the diagnosis would be performed, how the process with the warranty company would work and the time frame of the entire process. He called me a number of times to update me on the process. He treated me like I was his only customer. I will not deal with any other service advisor. More