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Fields BMW Winter Park

Winter Park, FL

4.6
776 Reviews

963 N Wymore Road

Winter Park, FL

32789

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776 Reviews of Fields BMW Winter Park

February 01, 2016

Awesome It's always a pleasure to deal with your service department. Richard always keeps us informed and gets the job completed in a timely manor! He retur More

by makalish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Feb 19, 2016 -

Fields BMW Winter Park responded

Thanks for your compliments, makalish! It is our pleasure serving your automotive needs. We love making the service experience an enjoyable event for our customers! Thank you for being part of the Fields family. Take Care. Sincerely, Joe Allegra, Service Manager.

January 31, 2016

Always a positive experience at Fields BMW Fields has always been straightforward and honest with me over the years. The employees I have dealt with have always been courteous and considerate More

by Jeff123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stephens
Feb 19, 2016 -

Fields BMW Winter Park responded

Jeff123, it was our pleasure working with you and I look forward to seeing you on your next visit to Fields BMW. Thank you for your continued business. Best Regards, Mike Torre, General Manager.

January 31, 2016

Joyce lin The location is very nice and always a great experience . Special thanks to Mr blane service ,he is a very dedicated , very patient person? So my fam More

by Joyce lin
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mr Blane
Feb 19, 2016 -

Fields BMW Winter Park responded

Thanks for the great review, Mrs. Lin. Feel free to bring your family and stop by anytime during our normal business hours for our complimentary breakfast or lunch and car washes. Best Regards, Joe Allegra, Service Manager.

January 30, 2016

Flat tire Richard Gafney was very attentive and was able to change my flat tire without having to wait. This was very convenient as I did not have an appointmen More

by TonyJr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gafney
Feb 19, 2016 -

Fields BMW Winter Park responded

Thanks for the great feedback, TonyJr! We appreciate you noticing Richard's hard work and dedication to our customers. Please let me know how I may elevate your ownership down the road. Best Regards, Joe Allegra, Service Manager.

January 30, 2016

Excellent service! Everyone was extremely pleasant to work with. The service including an oil change and a front light malfunction were completed in the estimated time More

by Ehrenberg,Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blane Caulder
Feb 19, 2016 -

Fields BMW Winter Park responded

Thank you for your business and for the nice comments about our team. If there is anything we can help you with down the road, please let me know. Regards, Joe Allegra, Service Manager.

January 27, 2016

Excellent service. My service man, Mike Abney, always explain to what wrong with my vehicle. Although half the time I still don't understand, but, he has not steered we More

by waynedarrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Abney
Feb 19, 2016 -

Fields BMW Winter Park responded

Thanks, waynedarrell! We're happy that we were able to provide you with a wonderful experience. I'm also happy to hear we were able to correct the issues with your vehicle. If there is any way we may improve upon your ownership further, please let me know how we may help. Thank you for choosing Fields BMW. Sincerely, Joe Allegra, Service Manager.

January 27, 2016

Miscellaneous fixes Mike Crenshaw is the absolute best! Super polite, on time, on point and very knowledgeable! Upon revisiting to pick my car up, there was a very ve More

by Robeca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Crenshaw
Feb 19, 2016 -

Fields BMW Winter Park responded

Robeca, thank you for taking the time to review your experience with us and for giving us great marks. Please let me know how we may be of assistance in the future. Thank you for choosing Fields BMW. Sincerely, Joe Allegra, Service Manager.

January 26, 2016

Great service and free lunch Jack Todd is the ultimate service extrordinaire! He always addresses the problem in a timely manner make sure that we get in and get out ! More

by Pkbic61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Todd
Feb 19, 2016 -

Fields BMW Winter Park responded

Thank you Pkbic61 for your wonderful comments! We'll be happy to make sure Jack Todd gets your excellent feedback. If there is anything else I can do to elevate your ownership experience, please let me know. Best Regards, Joe Allegra, Service Manager.

January 24, 2016

I live 2 hours away from this dealership. Patricia Rennie al I live 2 hours away from this dealership and this is where we purchased our vehicle. I have doctors appointments in Orlando at least 6 times a year an More

by Thomas,sebrena2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Rennie
Feb 19, 2016 -

Fields BMW Winter Park responded

It’s reviews like yours we strive for every day, Thomas & Sebrena2010. Thank you for sharing and traveling the distance, all the way from so far away! If there is anything else we may do to heighten your ownership experience, please don't hesitate to contact me. Sincerely, Joe Allegra, Service Manager.

January 23, 2016

Great as Always Got me in and out in a timely manner! Great customer service! They never seem to disappoint! Loaner was available as scheduled! The Auto Butler Serv More

by Rdave561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Feb 19, 2016 -

Fields BMW Winter Park responded

We are happy you had such a great experience here! We try to give all our customers in all of our departments that type of experience. Best Regards, Joe Allegra, Service Manager.

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