Fields BMW Winter Park

Service experience Patti Renni is the best service advisor!!!!!!! She is very friendly, attentive, professional, accommodating and always available to answer any questio Patti Renni is the best service advisor!!!!!!! She is very friendly, attentive, professional, accommodating and always available to answer any question(s) you might have. More

Allen Fisher Should be king of the world. I only drive BMWs - because of Allen Fisher. I live and work 1 mile from Vista BMW in Pompano Beach but I drove 200 miles north to Central Florida to I only drive BMWs - because of Allen Fisher. I live and work 1 mile from Vista BMW in Pompano Beach but I drove 200 miles north to Central Florida to work exclusively with Allen. If he moved to selling Yugos, I would switch to driving a Yugo. Do they even make Yogos any more? Allen Rocks. And he has a great sence of humor. He makes me feel like family. . More

Great customer service Car is 10 yrs old, & they treat me like I just purchased a new one. Love the perks available while waiting. Best service of any dealer I've dealt wi Car is 10 yrs old, & they treat me like I just purchased a new one. Love the perks available while waiting. Best service of any dealer I've dealt with. More

Great service everytime My experience with Mike Abney in their service dept. has been a delight every visit. If i drop by even for a quick car wash, I'm always greeted with My experience with Mike Abney in their service dept. has been a delight every visit. If i drop by even for a quick car wash, I'm always greeted with upmost respect, and prompt customer service. More

My new BMW X3 Leasing a BMW was the best car purchasing experience that I have ever had. Everyone was simply great My father was in the hospital and everyone helpe Leasing a BMW was the best car purchasing experience that I have ever had. Everyone was simply great My father was in the hospital and everyone helped me complete the process and get my car as fast as possible. More

Service Fields BMW in Winter Park went above and beyond to help me out with all of my needs. They were kind, worked fast, and were reasonably priced. Blane in Fields BMW in Winter Park went above and beyond to help me out with all of my needs. They were kind, worked fast, and were reasonably priced. Blane in their service department was especially helpful. I would recommend any BMW owner take their vehicle to this dealer for service. More

They got the job done I took my 1997 Z3 to Fields for some work. I suspected it needed a clutch and/or master cylinder. The service writer told me it needed a clutch. I tol I took my 1997 Z3 to Fields for some work. I suspected it needed a clutch and/or master cylinder. The service writer told me it needed a clutch. I told her my reasons for suspecting it was the master cylinder and after diagnosis ($100.00 if you don't accept the job and price) they agreed, happily. The repair was much more expensive than a non dealership repair but I do not know a local shop. They got the job done properly. The phone system is very difficult to work with while trying to set up a service visit. Many attempts and misdirected calls are necessary to get thru to the service department, but if you are relaxed and persevere, you can get an appointment. The whole experience is very bureaucratic and cumbersome but in the end I got my Z3 repaired for only 2-3 times what it would cost in a non dealership shop. More

Excellent service Wouldn't go anywhere else. Service is prompt and they go above and beyond of what's expected. Everyone is so helpful and they value your time. Wouldn't go anywhere else. Service is prompt and they go above and beyond of what's expected. Everyone is so helpful and they value your time. More

My 2nd service on X1 Service light came contact my rep at BMW and next within a day had a service day plus a rental waiting for me. It took longer for a part to coming so Service light came contact my rep at BMW and next within a day had a service day plus a rental waiting for me. It took longer for a part to coming so keep the rental into then. Great! Thank you Mike. More

Excellence.. The service and,quality at this,dealership is unprecedented every time. The only acceptable standard is perfection. Patti Rennie has the utmost respec The service and,quality at this,dealership is unprecedented every time. The only acceptable standard is perfection. Patti Rennie has the utmost respect for her clients time and will forward everything she can to accommodate you. More