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Fields BMW Winter Park

Winter Park, FL

4.3
798 Reviews
Call Dealership (407) 628-2100
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963 N Wymore Road

Winter Park, FL

32789

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798 Reviews of Fields BMW Winter Park

July 22, 2023

James is great, always attentive and polite. He keeps me informed about my car service . More

by Claudiareg62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James , John Pelinski, Joe Allegra, Majed Nasrallah
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Jul 24, 2023 -

Fields BMW Winter Park responded

We are glad to hear that James has taken excellent care of your vehicle. Thank you for choosing Fields BMW Winter Park!

July 08, 2023

I had issue on my 430i grand coupe. Engine light turned on. Fields BMW replace the tank vent valve. They did an excellent job. More

by dsuansing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bermudez, service advisor
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Jul 10, 2023 -

Fields BMW Winter Park responded

Thank you for the positive review! We're glad to hear that Fields BMW was able to resolve the issue with your BMW 430i Grand Coupe and provide excellent service. If you ever need any further assistance, please don't hesitate to reach out. Have a great day!

June 20, 2023

I think that Fields is the very best dealership and BMW Service Center of anywhere ! More

by cswalton1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris*, Joe Allegra, Lance Lightsey, Brian Williams, Majed Nasrallah
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Jun 20, 2023 -

Fields BMW Winter Park responded

Thank you for sharing your 5-star review of Fields BMW Winter Park! We can't wait to see you next time!

June 15, 2023

Michel was great. Prompt. Friendly. I enjoyed going to filed for my survives need, great staff More

by Sammolligoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Majed Nasrallah
Report | Print
Jun 16, 2023 -

Fields BMW Winter Park responded

Thank you for taking the time to leave Fields BMW Winter Park this praise for Michel! We're so glad you enjoyed your visit. Until next time!

May 29, 2023

It's a good dealership, But I had some problems several times when I took my car in for an oil change, they don't pay much attention to the customer, and make the customer wait for many, many hours More

by Camille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Majed Nasrallah
Report | Print
May 30, 2023 -

Fields BMW Winter Park responded

Thank you for taking the time to share your experience, Camille. We are sorry to hear that you had issues during your visits for service with us. We strive to provide exceptional customer service and timely repairs every time. If there is anything we can do to assist you in the future, please don't hesitate to reach out directly. Thank you, Richard Gaffney - Service Manager - 4074783963

May 27, 2023

Hey Fields, Since charging me $2700 for an oil change you screwed up, My BMW was sold, and I have purchased A Mercedes, Range Rover, and just picked up a Platinum Sequia. You want to talk about sending More

by treulbach
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Report | Print
May 07, 2023

Highly professional and extremely courteous. Excellent customer service by Chris in the Service Department. Highly recommended. More

by chightower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wetland
Report | Print
May 08, 2023 -

Fields BMW Winter Park responded

We're delighted to see that you had an excellent experience at Fields BMW Winter Park, and we appreciate you taking the time to share your review! Chris and our team strive to provide highly professional and extremely courteous service, so it's fantastic to hear that they exceeded your expectations. Thank you for your recommendation; we truly value your business.

May 05, 2023

It is always a pleasant experience when I go there I recommend it to new customers. More

by Flyingsqurrilles2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Report | Print
May 05, 2023 -

Fields BMW Winter Park responded

It makes us so happy to see this kind of feedback from our customers! Thanks for recommending Fields BMW Winter Park!

April 28, 2023

Had service done here first time at dealership Service was excellent Can it be repestrf More

by Geraldsbahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 28, 2023 -

Fields BMW Winter Park responded

Thank you for sharing this positive feedback with the team, Gerald! We look forward to providing you with another fantastic experience at your next service visit.

April 20, 2023

Loaner option is great. . Service 5 star, Brandon Very professional service. Clean location, and snack bar is a yummy option. More

by Nikyrodz13
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 20, 2023 -

Fields BMW Winter Park responded

We're elated to hear that you had a great experience with us thanks to our loaner program and Brandon's top-notch service! To know that our clean facilities and snack bar sealed the deal is just icing on the cake. Thanks for taking the time to share your feedback on Fields BMW Winter Park!

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