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Fields BMW Winter Park

Winter Park, FL

4.3
853 Reviews

963 N Wymore Road

Winter Park, FL

32789

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853 Reviews of Fields BMW Winter Park

August 01, 2015

Service Department Impecable service from the service advisor Matt Stevens! Great service at this BMW Winter Park! This is why i have been a returning customer! Than More

by AllyKat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Stevens
Sep 01, 2015 -

Fields BMW Winter Park responded

You're welcome, AllyKat, and thank you for your continued business! It's our pleasure to have made your experience enjoyable, but most importantly, to provide you with the "great service" you should expect from us on every visit. Kind Regards, Joe Allegra, Service Manager.

July 30, 2015

First Time Buyer The sales team at Fields BMW Winter Park did a great job of locating the exact car I was looking for with the exact specifications. The sales process More

by firsttimebuyer2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Asenjo, Reggie,
Sep 01, 2015 -

Fields BMW Winter Park responded

Congratulations on your first purchase with our team and welcome to the Fields BMW family! We are happy to serve your automotive needs and if there is anything further we may do to improve on your ownership experience, please let me know how we may assist you. Warm Regards, Mike Torre, General Sales Manager.

July 30, 2015

Maintaince Matt Stevens is just amazing. He is sensitive to that fact that I have a busy schedule. He is always on time and very reliable. I had x5 before and More

by Monicabullard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Stevens
Sep 01, 2015 -

Fields BMW Winter Park responded

Thanks, Monicabullard! It's great to have Matt on the team. We appreciate your kind feedback and your continued business. Sincerely, Mike Torre, General Manager.

July 29, 2015

Great automobile service The experience was quick and hassle free. I felt like my concerns were addressed and the information provided to me was clear and untreatable. I will More

by Password
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Stephens
Sep 01, 2015 -

Fields BMW Winter Park responded

Yours is the type of exemplary experience we strive for with every visit and in both sales and service. I'm happy we made it happen for you and if there is anything we may do to serve you better moving forward, please let me know. Thank you for your business and welcome to the Fields family! Sincerely, Mike Torre, General Sales Manager.

July 29, 2015

Matt Stephenson Matt consistently provides excellent service and is always a pleasure to work with! Matt was instrumental and informative with our purchase of a 2015 More

by schatz333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Stephenson
Sep 01, 2015 -

Fields BMW Winter Park responded

Thank you and I will be sure to pass that along to Matt. We appreciate your kind words and your business! Sincerely, Mike Torre, General Sales Manager.

July 29, 2015

New to area / pleased with service Having recently moved to Florida needed some service on my 535i. Was able to get an appt the next day bright and early and it went well. Everyone was More

by Tricia13!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 01, 2015 -

Fields BMW Winter Park responded

First, welcome to sunny Florida and, second, welcome to the Fields BMW family! It's fantastic to hear that we were able to exceed your expectations. If there is any way we may further improve on your ownership, please feel free to reach out to me. Best Regards, Mike Torre, General Sales Manager.

July 29, 2015

Always Excellent! This is not your typical car dealership. You can really tell that the customers matter. They always go the extra mile to make that sure you are satisf More

by Lovemybeamer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Spann, David Suza and Jon Moffett
Sep 01, 2015 -

Fields BMW Winter Park responded

Thank you very much, and that's because we do genuinely care. With each and every visit, our goal is to ensure only the best possible experience for all of our customers in both sales and service. I'm happy we made this happen for you. Thank for your business, it's our pleasure to serve your automotive needs. Kind Regards, Mike Torre, General Sales Manager.

July 27, 2015

Good service My car just just finished the warranty and the front of my engine started shaking. I was nervous and did not feel it would be fair for me to have to More

by BMW48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Stevens
Sep 01, 2015 -

Fields BMW Winter Park responded

Thank you for your kind words and most importantly, I'm delighted we were able to resolve your vehicle's issues. I will be sure to share your kind feedback with Matt and our team. If there is anything further we may do to enhance the quality of your ownership, please let me know. Sincerely, Mike Torre, General Sales Manager.

July 27, 2015

Customer Service was excellent. I took my car for a service appointment and to address a recall. They were waiting for me, the loaner was ready to go, so i didn't have to wait long. More

by pjcs001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti
Jul 27, 2015 -

Fields BMW Winter Park responded

Thank you for your kind words and for your business! We definitely appreciate your excellent feedback! Next time you stop by for your free car wash, please stop by my office to say, "hi" and let me know if there is anything else I might be able to do to elevate your experience with us. Sincerely, Joe Allegra, Service Manager.

July 26, 2015

Advisor Mike A is the best guy you guys have. No words to describe how good he is. Matt is not the best guy you guys have More

by Hank42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Jul 27, 2015 -

Fields BMW Winter Park responded

We're pleased and grateful that we were able to exceed your expectations. Thank you for your business and if there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, Joe Allegra, Service Manager.

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