Findlay Downtown Toyota Spokane

Nonjudmental I just filed bankruptcy and then was hit by a hit and run driver. I needed a new vehicle and they were very understanding and pleasant to deal with I just filed bankruptcy and then was hit by a hit and run driver. I needed a new vehicle and they were very understanding and pleasant to deal with More

Very Good The staff was very friendly and helpful. The facilities were well maintained. Things were explained to us so we understood all the details of our car The staff was very friendly and helpful. The facilities were well maintained. Things were explained to us so we understood all the details of our car buying experience. More

Recommend this dealer Great customer service from the second you enter the show room. Mike McCollum is the salesperson to ask for. He is Knowledgeable, willing to take time Great customer service from the second you enter the show room. Mike McCollum is the salesperson to ask for. He is Knowledgeable, willing to take time with you and educate you about choices. Low key negotiation experience with the result being a very fair price. This dealership seems to want your business. More

Best dealership around I have bought two cars from Larry H Miller Toyota these guys are the finance KINGS! Tyson in finance and Angelo in sales made the process smooth and e I have bought two cars from Larry H Miller Toyota these guys are the finance KINGS! Tyson in finance and Angelo in sales made the process smooth and easy as possible. They did a fantastic job. I live 3 hours away from Spokane and I don’t mind making the trip when it comes to working with these guys. More

New car Worked with Mike McCollum what a great guy to work with, he met all my needs even when I changed colors i can’t say thank you enough. Worked with Mike McCollum what a great guy to work with, he met all my needs even when I changed colors i can’t say thank you enough. More

Best car buying experience. The second after speaking with my auto dealer the first time I knew they were serious about customer satisfaction at Larry H. Miller Downtown Toyota o The second after speaking with my auto dealer the first time I knew they were serious about customer satisfaction at Larry H. Miller Downtown Toyota of Spokane. There was a very involved process with how info was provided when I asked questions to Mr. Kinsella. I could tell this was an experienced and expert of a salesman. The professionalism was so on point and such a smooth process it worked seamlessly with my house hunting. Along with the work he was doing to satisfy my goals of getting the best for my budget, he also provided me information about the local area. I will be recommending any and all of my colleagues in the market to find new, used or pre-owned vehicle to Mr. Seamus Kinsella at Larry H. Miller Downtown Toyota of Spokane. You all do superb work down there. More

Our new rav Justin was awesome helped every step of the way. Worked and made sure we got what we were looking for. This is the second new vehicle I have bought t Justin was awesome helped every step of the way. Worked and made sure we got what we were looking for. This is the second new vehicle I have bought there will return for future purchases. More

Mike is da BOMB!! I have purchased two new Toyotas from Mike in the past three years and Mike makes it very pleasant. It has been the best car-buying experience I've e I have purchased two new Toyotas from Mike in the past three years and Mike makes it very pleasant. It has been the best car-buying experience I've ever had. More

Bad buying experience, even worse detailing. AWFUL BUYING EXPERIENCE, EVEN WORSE DETAILING. I could go on and on about the scummy things that dealerships/finance guys get away with, but becaus AWFUL BUYING EXPERIENCE, EVEN WORSE DETAILING. I could go on and on about the scummy things that dealerships/finance guys get away with, but because the FORTY-FIVE HUNDRED DOLLARS ($4,500) worth of product they snuck into my deal was removed, I won't bore you with that. I have always been a huge fan of Toyota's impeccable product, as well as their high-standard service and innovative design. I have been in-love with every generation 4Runner at some point or another, but ended up pulling the trigger on a pre-owned 2014 5th gen 4runner. Unfortunately, they didn't have time to detail the rig before I left, so the salesman and I made plans to have it detailed the following week. We also talked about getting a full tank of gas for having to come back to the dealership for it to be detailed. The poor salesman tried to wipe down the interior and vacuum some, but the previous owner had fine-haired demon dogs who left the vehicle absolutely filthy. Shortly after leaving the dealership, I found a RUSTED NAIL embedded, and thoroughly rusted into the center of my tire. I brought the 4runner back before the scheduled detail date. I also spent a lot of time vacuuming and wiping down the 4runner because I could NOT stand the scent of this person's dog. Fast-forward to TONIGHT, I picked up my new-to-me 4runner.. First and foremost, as soon as I opened the door, I was about knocked over with the awful smell of dog.. AND the tank was empty, gas light on. There is still dog hair absolutely everywhere. The detailers couldn't bring themselves to take off the paint marker done by the dealership, or the stickers from the previous owner. My blind grandmother could've done a better job wiping down the interior.. Why did I even bring this back to the dealership?! I am absolutely appalled at what a "fresh detail" is from the LHM detailing team. How does this dealership continue to sell used cars if they can't even make them look good?? It's absolutely disheartening to buy a vehicle and have it feel like a hand-me-down, when it's your hard earned money being spent. I'm sure they didn't care to do a good job because I had already bought the vehicle, but why even waste time "detailing" something that you're not going to do well. Fortunately enough, they patched my tire. But we'll see what else goes wrong within the next 24 hours. The only complaint I cannot make is with the salesman that helped me, Mykle Modrell. He was very personable, knowledgeable, and helpful. Even tried to grab a razor and cleaner to get the paint marks that the detail team didn't care to do. It's safe to say I WILL NOT be returning to LHM. More