Findlay Toyota

Everyone was super helpful, Donovan was so patient. Glad to have bought my car here. Glad to have bought my car here. More

Pay attention to details. Tire light sensor on. I told the service writer, showed him. He said he would take care of this. Then texted SUV is ready. All set, good to go he sa Tire light sensor on. I told the service writer, showed him. He said he would take care of this. Then texted SUV is ready. All set, good to go he said. Started the SUV up. Light still on! Details. So the service write is blind! No checks and balances. He put air in the spare. Light went off. You people didn't check the air in the other tires. I had enough of wasting my xxxxing time. I stopped at a Tires store down the road. Service writer was more than happy to help me. He took care of all the tires. I tipped him $20 Bucks. 3 days later, I took my other car in for 4 new tires. $1500 total. Details just cost you new business. I know who ever reads this does not care, but do better! More

I was very happy with the service Jordon Santos provided on 10/30. I would have given Jordon Findlay a higher score if they would have resolved the problem with the body side molding that was installed on on 10/30. I would have given Jordon Findlay a higher score if they would have resolved the problem with the body side molding that was installed on 10/28. Side molding does not belong on the bottom of the doors. It belongs in the middle of the doors where it performs a functional purpose. More

Excellent service Brandon Day did a great job! Made it easy and took great care of my vehicle Made it easy and took great care of my vehicle More

Maintenance on my car was $180 and they didn't fully inflate my tires. I texted Matt Stanley, service rep, and got no reply back inflate my tires. I texted Matt Stanley, service rep, and got no reply back More

The service department at Findlay Toyota is excellent. The service writer, Will Collier, knows what he's doing and is an ethical person. While the wait can be long, it's not really a big deal since I expe The service writer, Will Collier, knows what he's doing and is an ethical person. While the wait can be long, it's not really a big deal since I expect it when more than one repair has to be done. It helps that the music played over the loudspeakers is enjoyable. The reason for a four star rating instead of a five has to do more with the sales department and the scarcity of inventory of new vehicles on the lot other than Tundras. And, the prices of new Toyotas have gotten to the point that when it's time for a new vehicle, it may very well be something other than a Toyota. More

Ben was very friendly and knowledgeable about the truck we bought, and Ralph made the entire process quick, easy, and enjoyable. we bought, and Ralph made the entire process quick, easy, and enjoyable. More

I had service over a month ago and my Toyota app still shows that it hasn’t been done so I don’t know if this is a new recall or not. I’ve called three times and still nothing‘s been corrected. I had warr shows that it hasn’t been done so I don’t know if this is a new recall or not. I’ve called three times and still nothing‘s been corrected. I had warranty work to do and not only did they not call me when the parts were in I had to call them. More

They are always very helpful and knowledgeable about servicing my car. They are prompt in picking up and returning my car. servicing my car. They are prompt in picking up and returning my car. More

Doesn’t honor 25k service agreement. Wants $250 to clean fuel injection system when I was told I had zero maintenance costs first 25k Wants $250 to clean fuel injection system when I was told I had zero maintenance costs first 25k More