Findlay Toyota

Service provider Maverik is the man! ! Great customer service and doesn’t hesitate to go above and beyond. A true professional with Aloha! ! Great customer service and doesn’t hesitate to go above and beyond. A true professional with Aloha! More

My Camry Hybrid battery needed replacement. I couldn’t take my car to get a new factory battery installed. The service representative Vincent took fantastic care of me. He understood my inab I couldn’t take my car to get a new factory battery installed. The service representative Vincent took fantastic care of me. He understood my inability to come in and proceeded to accommodate me by scheduling an appointment to have a technician come to my home to install a new battery. On the scheduled date Vince called me to explain the technician could not come as planned, but he sent a valet to jump and drive my car to the dealership, coordinated the repair, and had the valet return the car to me. Vince was amazing; he coordinated everything, kept me informed, and was happy to accommodate my needs. Findlay Toyota has been a great experience every time I have had my Camry serviced there. I will continue to go there because of the level of service. More

Aimee was very helpful and informative. I felt she really tried to make sure I got just the service(s) I needed and communicated with me well throughout the process. I real professional. I felt she really tried to make sure I got just the service(s) I needed and communicated with me well throughout the process. I real professional. More

Original problem, starter going ad. didn't always start. Told I would receive a call or text and I did. Job was quoted around $450ish. received call three hours later saying a new start didn't always start. Told I would receive a call or text and I did. Job was quoted around $450ish. received call three hours later saying a new started was $1,150ish and that they couldn't replicate the problem. Understand that, happens with cars. kept another day and could not replicate problem. Understood. I told them to change the starter anyway because of unreliability issues in the upcoming summer heat. My problem is my expectations were set at $450 and car would be ready that afternoon. Expectations reset 3 hours later for same issue at $1,150ish. Final cost after changing starter was $ 1050ish. Three different prices for exact same issue. No surprises found while repairing. More

Knew what they were doing and did a fantastic job from the service person to the mechanic. While I was waiting I had a great cup of coffee. He gave me a time and it was ready when he said it would be rea the service person to the mechanic. While I was waiting I had a great cup of coffee. He gave me a time and it was ready when he said it would be ready More

Vince greeted us friendly very knowledgeable in setting up our Bluetooth in our car. Oil change and tire rotation done in an hour Supreme service. There’s a reason Finley is #1 dealer in Las Vegas!! up our Bluetooth in our car. Oil change and tire rotation done in an hour Supreme service. There’s a reason Finley is #1 dealer in Las Vegas!! More

Armando Bejar was wonderful, explained all my options. Service took two hours, but I had the time to wait. Service took two hours, but I had the time to wait. More

I don’t have an appointment and they still accomodate me. The service staff was friendly and explained to me the services needed and how long it will take, in which surprisingly delivered my car before the e The service staff was friendly and explained to me the services needed and how long it will take, in which surprisingly delivered my car before the expected time. More

I brought my truck in for a trailer backup guide pop-up warning message that was on. After picking it up my camera system was malfunctioning more than when I brought it in. The warning light was cleared bu warning message that was on. After picking it up my camera system was malfunctioning more than when I brought it in. The warning light was cleared but that was it, I still have no trailer backup guide lines, the camera system no longer turns on under 10 mph, and I can't toggle through my camera angles and in case you were thinking it, I did go through my settings. I feel this should have been checked and verified after work was done to insure the problem had been resolved before notifying customer of completion. A 2024 Platinum Tundra truck with just over 3000 miles has to be brought in for a simple warning light issue and can't be repaired properly. Now i will have to take it back in to hopefully get it repaired correctly. This is already becoming frustrating for me. I have taken my vehicles to Toyota for repairs in the past and this was the first time this has happened. More

Service excellent. Repair may have an issue. It's a holiday weekend and I will try to follow up on my question in days ahead. My schedule is very busy most of the week. Repair may have an issue. It's a holiday weekend and I will try to follow up on my question in days ahead. My schedule is very busy most of the week. More