Findlay Toyota - Service Center

The employees are great but the system isn't good. I didn't leave until 11 am I should have been out of there at least 9:30. I didn't leave until 11 am I should have been out of there at least 9:30. More

I came in for an oil change, tire rotation, 20K servicing. I waited there (on a very busy day) and was out in under an hour. servicing. I waited there (on a very busy day) and was out in under an hour. More

I really appreciate Emilio he is a very good representative your company, can't say enough great things about him. representative your company, can't say enough great things about him. More

The service was very quality and the crew was very nice and friendly! Will definitely continue to come back. and friendly! Will definitely continue to come back. More

Quick and prompt service. Service only took just over an hour and very pleased with everything Service only took just over an hour and very pleased with everything More

Good customer service, employee have excellent service, friendly a day good environment. Dealers are very clean. friendly a day good environment. Dealers are very clean. More

Jordan and the team are great but the follow through from the service dept did still not complete errors reported on the vehicle 1) Explained to Luis & Jordan the scuffed paint job on the top of the vehi the service dept did still not complete errors reported on the vehicle 1) Explained to Luis & Jordan the scuffed paint job on the top of the vehicle and after 2 attempts to bring in to service, still not fixed (don’t think is ok Jordan or Luis as falls on the team doing the actual work in the service shop with pictures to prove) 2) Still reverse camera sensor does not have a notification or warning sound so have multiple times hit items behind the vehicle (trashcans and bummed another vehicle) and this issue is still NOT fixed More

He takes care good every time I go over there. He always reminds me for the next service needs to change. He always reminds me for the next service needs to change. More

Service is always on time & complete . Phil Crabtree is our service writer. Only issue this last time air filters not changed. Phil Crabtree is our service writer. Only issue this last time air filters not changed. More

Payam needs to improve his after-sale customer service. I purchased an antenna cover but received a wrong size even though VIN was provided. So, I text Prayam to coordinate with service department manager I purchased an antenna cover but received a wrong size even though VIN was provided. So, I text Prayam to coordinate with service department manager to waive an installation fee because I have to travel back and forth just to pick up the item but he ignored my request. More