Findlay Toyota - Service Center

This review is for Brandon Snowden, not Tyler Campuzano, as I did not work with him. During a visit to this dealership for a recall, I was deeply frustrated when my bumper was damaged in the process. Wha as I did not work with him. During a visit to this dealership for a recall, I was deeply frustrated when my bumper was damaged in the process. What made matters worse was the excessive time it took to address the issue, and I was unfairly charged for the repair despite it not being my fault. However, I want to give a well-deserved 5-star review to Brandon Snowden. I truly appreciate his ability to explain technical details in a way that’s easy to understand. His professionalism and clear communication made a positive difference in my experience. Thank you, Brandon! I highly recommend him as a service advisor. More

The service guy Thomas handled my issue without an appointment. I enjoyed eating tacos and shaved ice while I waited. Great service! appointment. I enjoyed eating tacos and shaved ice while I waited. Great service! More

Service consultants are excellent. Nice lobby to wait for the car. Coffee machines are a nice touch. Halloween decorations are great except for one thing. They are a little loud. Nice lobby to wait for the car. Coffee machines are a nice touch. Halloween decorations are great except for one thing. They are a little loud. More

Phil Crabtree was great and explained everything in a way that was easy to understand. that was easy to understand. More

The last few times have been great, this last time I felt like an inconvenience even though I had an appointment and my car came back with some good on the outside of my windshield and a new scratch on my dr like an inconvenience even though I had an appointment and my car came back with some good on the outside of my windshield and a new scratch on my driver's side door by the window. Must have been an off day not if wasn't cool. More

Tim my service person was pleasant and welcoming for my intake and helped me with the dental which really made my day as I had two important appt’s. My car was serviced well. Price was stiff but service intake and helped me with the dental which really made my day as I had two important appt’s. My car was serviced well. Price was stiff but service was needed. More

My adviser is very good, will use him again, Check back in couple months pleade back in couple months pleade More

Tanya in glass shop is the best. She goes above and beyond to help. Thanks She goes above and beyond to help. Thanks More

I was met promptly upon arrival! Check in was quick and friendly. The waiting area was clean and plenty of seating for all the guests. Check in was quick and friendly. The waiting area was clean and plenty of seating for all the guests. More

Waited 2 hours for my Oil change but my car runs so smooth now. Great service smooth now. Great service More