Findlay Toyota - Service Center

From the start, difficult to set up a simple appt. , every operator was redirecting me to someone else, jad to call 3 times to confirm my appt., once at the dealer I got asked several times in an aggre , every operator was redirecting me to someone else, jad to call 3 times to confirm my appt., once at the dealer I got asked several times in an aggressive way if I wanted to sell/trade-in my car, then got presented with a long list of services (my relatively new) car needed while I came for a simple recall service, not to fix other things. More

Jamie was friendly and respectful with my questions that I had. My complaint I have is the driver side floor had the staff shoe prints, black smudges on the door, door handle, steering wheel and the front I had. My complaint I have is the driver side floor had the staff shoe prints, black smudges on the door, door handle, steering wheel and the front hood. This is the second time that I had to walk out to my 4Runner at the front entrance of the service sign. When I check out from the counter I get told to wait by the door and someone will bring the car to you. Well it hasn’t happened yet. More

It was good except my panel on the driver side came back dirty with grease and broken dirty with grease and broken More

Makayla Bryan is great! Easy maintenance service, straightforward and painless. I wish all dealer service dept were like this. Easy maintenance service, straightforward and painless. I wish all dealer service dept were like this. More

I always receive excellent prompt service from Findlay. Any questions I have are answered to my satisfaction. Any questions I have are answered to my satisfaction. More

Antwaun and Carlos have been very helpful, and provided excellent service. This is our 5th vehicle purchased through Findlay Toyota, and we have always been happy with the service provided. excellent service. This is our 5th vehicle purchased through Findlay Toyota, and we have always been happy with the service provided. More

Kyle Blum was my service representative and he was very kind and polite and informative which was extremely impressive because most of the time I feel like a number and rushed away to the waiting area. I w kind and polite and informative which was extremely impressive because most of the time I feel like a number and rushed away to the waiting area. I will be requesting Kyle for now on. He’s great! More

Brandon my service advisor was absolutely amazing and extremely knowledgeable and helpful. On the other hand Remington who lied to me pretending to be a service advisor and was trying to sell me a new ve extremely knowledgeable and helpful. On the other hand Remington who lied to me pretending to be a service advisor and was trying to sell me a new vehicle and had other sales people call and text me multiple times after my service visit. You can contact me and I will show you the messages and voicemails I have. It may make consider another dealer for service on how I was treated by him. More

I was very pleased with my service but the price was much more expensive than I anticipated. more expensive than I anticipated. More

I made an appointment, bur that was irrelevant. It's 1st come, 1st served. The service writers are worthless. Their job seems to be deflect & ignore. I asked to talk to somebody who could actua It's 1st come, 1st served. The service writers are worthless. Their job seems to be deflect & ignore. I asked to talk to somebody who could actually help me & was told the service writer didn't understand what I wanted. Never coming back here. More