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Findlay Toyota - Service Center

Henderson, NV

4.6
2,422 Reviews
Call Service Center (702) 566-2573

2,422 Reviews of Findlay Toyota - Service Center

Sort by
March 04, 2025

When I turned on my truck the light for service still onThey forgot to reset it. More

by Abel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Campuzano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Findlay Toyota responded

Abel. Thank you for your feedback. We're sorry that your reset light was not updated. If you have time please stop by the service department and we will take care of it for you. Sorry for the inconvenience.

March 03, 2025

Excellent and friendly service. I would recommend this location in Henderson, Nevada. The service team member provided excellent service. More

by Kathyrn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Findlay Toyota responded

Kathyrn, Thank you for leaving your 5 star review. We are glad to know that you had an excellent service experience. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon. K Thomas- Customer Relations Specialist

March 03, 2025

Very helpful and knowledgeable. Did not make me feel pressured to get any extra service needed. More

by DESCUATAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lihn, Phan
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Mar 04, 2025 -

Findlay Toyota responded

Descuatan2, Thank you for feedback and expressing how your Advisor didn't make you feel pressured into having extra service needed. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon. K Thomas- Customer Relations Specialist

March 03, 2025

Service has gone downhill. Over the years Findlay has always been much better. What happened? More

by LAURAFAIRCHILD79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hanrahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Findlay Toyota responded

Laurafairchild79, Thank you for feedback. In order to learn more about your recent service visit Please contact our Customer Relations Manager so that we can learn more about how we might better serve you in the future. Kellyt@findlayauto.com

March 03, 2025

The best dealer i ever seen the personal is very nice and very kind with the customers More

by YAMIILET29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
El vendedor que nos atendió Hugo romero nos dió excelente servicio le damos 5estrellas de calificación el mejor vendedor
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Mar 04, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 star review. We are glad to know that our team members were nice and kind to you. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon. K Thomas- Customer Relations Specialist

March 03, 2025

Always get great service! Very friendly, kind and helpful. Love the coffee bar that's a must have hehe More

by JODI_VECCHIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Findlay Toyota responded

Jodi, Thank you for the 5 star review. We're glad that our staff was friendly and helpful and that you enjoyed our delicious and fresh coffee bar. We look forward seeing you again soon.

March 03, 2025

Emilio is an excellent representative always spot on with his service, personality and care for his customers More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Findlay Toyota responded

Debbie, Thank you for feedback and mentioning Emilio's name in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon. K Thomas- Customer Relations Specialist

March 03, 2025

Uber ride, Kyle, James, veteran's discount, and coffee were great, but shouldn't have to wait two hours to find out running behind, so will take much longer than expected. More

by Neyeful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Boykin
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Mar 04, 2025 -

Findlay Toyota responded

Neyeful, Thank you for sharing your recent service experience with us. We're sorry that your wait time took longer than promised. We know your time is valuable and we apologize for the inconvenience this may have caused you. Your feedback helps us improve our processes and better serve our customers. We take all reviews seriously and will use them in our continuous improvement efforts.

March 03, 2025

Absolutely amazing customer service that’s what keeps me coming back!!! Xavier was very knowledgeable and very professional More

by EDIRK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Findlay Toyota responded

Edirk25 Thank you for feedback and mentioning Xavier's name in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon. K Thomas- Customer Relations Specialist

March 02, 2025

Ricardo was professional, friendly, and he was able to get my service done quickly. Thanks! More

by KARRI.HOLYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Findlay Toyota responded

Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

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